Data Center Operator Technician

Responsibilities

• Work under the direction of Data Center Operations Manager, to provide on-site support to maintain a data center and its hardware including day-to-day moves and other IMAC work:
• Perform hands-on rack and stack of data center equipment and structured cabling installation
• Cabling current and new setups including copper patching and fiber patching
• Terminate cables in the data center, patch cords and cross-connects, as well as troubleshoot and repair cabling and infrastructure problems as needed
• Install new hardware such as switches, servers, storage devices, firewalls and routers
• Diagnose and repair server hardware (in conjunction with the IT Services Desk Team)
• Help monitor the data center environment including power usage, rack capacity, network ports and climate
• Pro-actively check the hardware alerts and single points of failure to ensure the date center is running optimally
• Decommission old hardware: un-cable, remove from racks, and organize ecological disposal
• Escort and assist 3rd party installers and adhere to established security policies
• Manage hardware inventory and maintain a supply of spare equipment to ensure a rapid resolution for hardware repairs
• Install and troubleshoot prefabricated fiber infrastructure
• Update rack documentation and maintain accurate data center documentation including assisting with other team related administrative or operational tasks as needed
• Interact and build an effective rapport with clients
• Execute test procedures to ensure completeness of installations

Qualifications

• 1 to 3 years of relevant Data Center Operations, Data Center Technician or Data Center Hardware Support is required
• Excellent interpersonal, communication (both written and verbal), organizational, presentation and collaboration skills are essential
• Knowledge of low-voltage cabling infrastructure standards including Category 6 cabling, Category 6A cabling, OM3 fiber, OM4 fiber and single-mode fiber
• At least one year of hands-on server and network gear installation and move experience including performing network patching (copper and fiber cabling) within a data center
• A good understanding data center operations and data center facilities
• Basic understanding of all data center functions (production operations, network, server, storage, database, change control, disaster recovery/business recovery, help desk, systems management and facilities) is desired
• Candidates must be familiar with patching schedules, relevant project documentation and typical hardware install, move, add, change (IMAC) events that take place in a data center.
• Good working knowledge of Microsoft Office, especially Excel, is preferred
• Strong time-management and follow-up skills are necessary
• A dependable professional with a “role up your sleeves” attitude and a strong work ethic are required

Benefits

• Health insurance
• Paid time off

Schedule

• 10 hour shift
• Overtime

Experience

• Data center: 1 year (Required)

Shift availability

• Night Shift (Preferred)
• Overnight Shift (Preferred)

Ability to Commute

• Brooklyn, NY 11220 (Required)