Data Center Operations Technician

About the role

The Leidos program is seeking a System Administrator to support efforts in the Naval Enterprise Network (NEN), which includes virtualized data centers. NEN is the largest IT services program for the Navy, and the Leidos team will deliver the core backbone of the Navy, including cybersecurity services, network operations, service desk, and data transport. The Data Center Technician will operate and maintain the physical and virtual data center infrastructure and operating systems.

Responsibilities

• Respond appropriately to alerts and events and respond to incidents from triage through resolution, including escalations, where appropriate.
• Conduct server patching, including upgrade activities to maintain operational effectiveness for services.
• Provide root cause analysis documentation in accordance with Government procedures.
• Provide physical and virtual data center support where appropriate.
• Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues.
• Provide incident notification to Government representatives.

Requirements

• AS degree in Information Systems, Information Security, IT, Network Engineering, Computer Science, or a related field, and 2–4 years of experience.
• US Citizen with an active DoD Secret Clearance.
• DoD 8570.01-M: Information Assurance Manager (IAT) II, (CompTIA) Security +C.
• Hands-on experience working with DoD networks, including NIPR, SIPR.
• Ability to assist with planning and implementation of enhancements and upgrades to the data centers / network.
• Maintain technical expertise in all areas of virtualization, operating systems, and computer hardware / software, etc.
• Evaluates and reports on new IT technologies to enhance capabilities of the operating environment.
• Ability to provide 24x7 on-call support.

Qualifications

• AS degree in Information Systems, Information Security, IT, Network Engineering, Computer Science, or a related field, and 2–4 years of experience.
• US Citizen with an active DoD Secret Clearance.
• DoD 8570.01-M: Information Assurance Manager (IAT) II, (CompTIA) Security +C.
• Hands-on experience working with DoD networks, including NIPR, SIPR.
• Ability to assist with planning and implementation of enhancements and upgrades to the data centers / network.
• Maintain technical expertise in all areas of virtualization, operating systems, and computer hardware / software, etc.
• Evaluates and reports on new IT technologies to enhance capabilities of the operating environment.
• Ability to provide 24x7 on-call support.

Skills

• Computing Technology Industry Association A+ CE Service Technician.
• Exceptional communication abilities, both verbal and written, including long-form business writing on complex topics and the ability to create complex technical reports on analytic findings.
• An entrepreneurial spirit with the ability to drive innovation independently; have a passion to improve at every opportunity.
• Ability to define and understand program goals and roadmaps based on customer needs and strategic direction, and ensure that committed projects are delivered on schedule by the relevant team members.
• Ability to work in a matrix organization with other teams to resolve issues and communicate status effectively to peers, subordinates, and program leadership.

Benefits

Pay Range: $40.00 - $43.00/hourly rate. NGEN

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Securing Your Data

Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work).

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.