Data Center Operations Manager- Weekends (Friday-Monday)

Position Summary

The Operations Supervisor II is responsible for leading warehouse operations, multiple shifts, or larger teams while providing advanced operational oversight and people leadership. This role serves as a key operational partner to the Operations Manager and may act as a backup in their absence.

Essential Duties And Responsibilities

• Counsels, mentors, and guides Supervisors and lead team members.
• Partners closely with Operations Management to support operational planning, staffing strategies, and workload forecasting.
• Proactively identifies operational risks, trends, and improvement opportunities and develops action plans.
• Ensures consistent execution of SOPs, safety standards, and quality requirements across teams.
• Drives achievement of productivity, service, safety, and financial KPIs.
• Supports cost control initiatives and leads continuous improvement projects.
• Acts as a primary escalation point for complex employee relations, performance, or operational issues.
• Supports workforce planning, succession planning, and talent development activities.
• Supports implementation of new processes, systems, or client requirements.
• Communicates effectively with senior leadership and client representatives on operational performance and risks.
• Reviews operational data and metrics to guide decision-making.
• Supports audits, compliance reviews, and corrective action plans.
• Assists in physical operations as needed to ensure service continuity.

Skills & Abilities

• Education & Experience: Must have a High school diploma or general education degree (GED), minimum 5 years’ experience in a logistics, distribution, or relevant environment, minimum 3 years of supervisory experience, demonstrated experience leading complex operations, multiple teams, or shifts.
• Preferred: Advanced MHE knowledge and certifications, certificates, licenses, registrations or professional designations, satisfactory completion of a forklift training program.
• Computer Skills: Proficient in Microsoft Office (Excel, Word, and PowerPoint), RF Scanners, WMS functions.
• Language Skills: English (reading, writing, verbal).
• Mathematical Skills: Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing and distributing client products.
• Other Skills: Strong attention to detail, accuracy, and accomplish job tasks in a timely manner, good organizational and personnel skills, good communication skills, written and oral, good leadership, supervision, and planning skills, able to work flexible schedules, including nights and weekends, as required by the operation, participate in established cross training metrics activities with the opportunity to improve their knowledge in multiple areas/departments and be able to assist as a back-up when the need may arise, must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment, work overtime as dictated by business whether mandatory or voluntary, must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.

CORE COMPETENCIES

• Leader Of Others
• Accountability
• Business Acumen
• Communication / Building Partnership
• Developing Oneself
• Developing Others
• Drive for Results
• Embracing Change
• Problem Solving
• Empowerment
• Leadership Excellence
• Leading Change
• Problem Solving
• Professional Competencies

PHYSICAL DEMANDS

• Occasionally Bending
• Frequently Walking and Standing
• Constantly Sitting
• Ability to Lift/Carry and Push/Pull 11-20 pounds
• Reach above shoulder, squat, or kneel.

WORK ENVIRONMENT

• While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals.
• The noise level in the work environment is usually low to moderate.