Data Center Operations Area Manager

Amazon Web Services (AWS) is a fast-paced technology company and a leader in the world of Data Centers. We are looking for a proven Data Center Technology Manager with solid experience in people management and scaling teams to drive the vision for Data Center Operations within the region. The ideal candidate would have a background in IT Infrastructure, Data Centers, industrial manufacturing (e.g., aircraft, automobiles, consumer electronics, heavy machinery), or Military.

About the role

The DCO Area Manager will lead a team of 70+ people on a 24/7 rotating shift across multiple Data Centers. Responsibilities include mentoring, developing, and growing people at all levels, supporting projects, and proposing scalable technical solutions. This role is based in the AWS GovCloud (PDX) region. As required by federal contracts, logical access to this region will be restricted to U.S. Citizens effective February 24, 2026, and may not be accessed from outside the United States.

Responsibilities

• Team management of Data Center Managers leading Data Center Technicians, including recruitment, people development, coaching, mentoring, performance reviews, and rotation management.
• Define and execute strategies to improve the efficiency and productivity of 24x7 Data Center Operations.
• Manage and continuously improve workflows, processes, and throughput for Data Center Operations.
• Ensure all operational KPIs and metrics are consistently measured and met within AWS Data Centers.
• Drive innovation and automation within Data Center Operations.
• Challenge the quality and quantity of services provided by the Data Center Operations team to enhance Customer Experience.
• Manage large-scale events in Data Centers, including crisis situations such as thermal or power events, networking issues, etc.
• Oversee vendor performance.
• Ensure Data Centers comply with all relevant security policies and procedures.

Requirements

• 2+ years of people management experience.

Preferred Qualifications

• Ability to work a flexible schedule, including weekends, nights, and holidays.

About the team

AWS is the world’s most comprehensive and broadly adopted cloud platform, pioneering cloud computing and continuously innovating. We value diverse experiences and encourage candidates from all backgrounds to apply, even if they don’t meet every preferred qualification. Our inclusive culture fosters collaboration, curiosity, and innovation, supported by employee-led affinity groups and inclusion events. We prioritize mentorship and career growth, offering resources to help you develop into a well-rounded professional.

Pay

Base salary range: $107,700.00 - $188,500.00 USD annually for this position in Hermiston, OR. Your total compensation package will include sign-on payments and restricted stock units (RSUs), with final compensation determined by experience, qualifications, and location.

Benefits

• Comprehensive health insurance (medical, dental, vision, prescription, Basic Life & AD&D, with options for supplemental life plans).
• Employee Assistance Program (EAP), Mental Health Support, and Medical Advice Line.
• Flexible Spending Accounts (FSAs).
• Adoption and Surrogacy Reimbursement coverage.
• 401(k) matching.
• Paid time off and parental leave.

Learn more about our benefits at amazon.jobs/en/benefits.