Jobs · Consulting · North Carolina

Data Center Manager - Night Shift, Data Center Operations

Amazon Web Services (AWS) · Hamlet, NC · 1 mo ago
ConsultingFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. No Job ID. Remove boilerplate. We need to parse description. First paragraph: "Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)" That's about the role. Then "Key job responsibilities" list bullet points. Then "This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational." Then "Essential Requirements" bullet points. Then "Basic Qualifications" bullet points. Then "Preferred Qualifications" bullet points. Then "Amazon is an equal opportunity employer ..." (boilerplate, remove). Then "If you have a disability..." (accommodations) remove. Then "If the country/region you’re applying in isn’t listed..." remove. Then "The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits." Then location and salary: "USA, NC, HAMLET - 78,400.00 - 137,300.00 USD annually" Then "Company - Amazon Data Services, Inc. Job ID: A10537046" (remove ID, maybe keep company? Not required but could be part of metadata; we can drop minor metadata.) We need sections: About the role (use description before responsibilities). Responsibilities (list). Requirements (maybe combine Essential Requirements and Basic Qualifications? Actually "Requirements" could be essential requirements. Qualifications could be basic and preferred. Skills maybe from preferred qualifications? Benefits from benefits paragraph. Pay from salary range. Schedule maybe not present (no schedule info). So we should not create Schedule section. We must not create sections with filler like "not specified". So only include sections with real content. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay. Check each: - About the role: we have paragraph(s) describing role. Good. - Responsibilities: list of bullet points under "Key job responsibilities". We'll output
  • each. - Requirements: "Essential Requirements" bullet points: Ability to travel..., Willingness..., Travel frequency..., Candidates must be able to travel... (some duplication). We'll keep them. - Qualifications: combine Basic Qualifications and Preferred Qualifications? Could separate but we have only one Qualifications section allowed? The instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have Qualifications heading and include both basic and preferred qualifications as list items. - Skills: maybe from preferred qualifications like computer hardware experience, technical writing, certifications, system management tools. We'll extract those as skills. - Benefits: from paragraph about benefits. - Pay: from salary range. We must not repeat job title. No markdown. We need to output only HTML fragment. Let's craft. First, About the role: combine the introductory paragraphs up to before "Key job responsibilities". Might include the GovCloud note? That's a specific detail; keep it. We'll put in

    tags. Responsibilities: list each bullet. Let's extract responsibilities bullet points: - Prioritize and assign trouble tickets to data center technicians and operators - Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations - Developing Career Paths for the employees and making updates in our internal tools. - Recruit and train data technicians to ensure appropriate staffing levels - Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics are being measured and met - Inspire and guide improvement in team process, technology innovation and automation - Manage Large Scale Events (outages) and act as the call leader - Manage and improve the workflows and through-put for data centers operations - Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs - Maintain the on-call schedule coordinating absence and vacations - Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience Also maybe "This role supports data centers in various operational stages..." but that's more about role; could be part of About the role. We'll keep that in About the role. Now Essential Requirements bullet points: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility - Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. We could combine duplicates but keep. Now Basic Qualifications bullet points: - 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of people management experience - 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience Preferred Qualifications bullet points: - 2+ years of computer hardware experience, including troubleshooting and repairing experience - Experience in technical writing in a relevant field - certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or Security+ - Experience with system management tools and client/server environments We could treat certifications as part of skills. Skills: maybe list: computer hardware troubleshooting/repair, technical writing, certifications (A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS, CND, Network+, Security+), system management tools, client/server environments. We'll output as

    • . Benefits: list items from paragraph: health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, parental leave. We could break into list. Pay: salary range: 78,400.00 - 137,300.00 USD annually. We'll put in

      . Now ensure no boilerplate. Let's craft HTML. We'll start with maybe not required; just headings and content. We'll output:

      About the role

      ...

      Responsibilities

        ...

      Requirements

        ...

      Qualifications

        ...

      Skills

        ...

      Benefits

        ...

      Pay

      ...

      Make sure no extra whitespace? fine. Now compose About the role paragraph: combine initial description plus the GovCloud note plus the role supports data centers etc. Let's write: Manage a team that maintains cloud infrastructure for global data center operations. AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. That's fine. Now Responsibilities list. Now Requirements list. Now Qualifications list: combine basic and preferred? Might be long but okay. We'll list each bullet. Now Skills list: extract from preferred qualifications: computer hardware experience (troubleshooting and repairing), technical writing, certifications (A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, CND, Network+, Security+), experience with system management tools and client/server environments. We'll list each as separate li. Now Benefits list: break down. Health insurance: medical, dental, vision, prescription, Basic Life & AD&D insurance, option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage. 401(k) matching. Paid time off. Parental leave. We'll list each. Now Pay: "The base salary range for this position is $78,400.00 to $137

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