Data Center Logistics Specialist III

Key Accountabilities

• Complete and train to the role and responsibility of a Data Center Specialist and Data Center Clerk
• Assign work based on priority, SLA, and workload balancing
• Maintain efficient execution of operational workflows (receiving, inventory, rack delivery, and decommissioning)
• Monitor real-time performance and adjust work assignments throughout the shift
• Track daily performance using scorecards, dashboards, or trackers
• Coach and train team productivity, accuracy, and SLA adherence
• Identify performance gaps and take corrective action in real time
• Provide shift-level reporting (recaps, escalation summaries, and performance updates)
• Break down daily/shift plans into actionable tasks
• Anticipate bottlenecks and adjust tasks proactively
• Ensure alignment with upstream/downstream teams (transport, tech ops, and inventory control)
• Troubleshoot workflow disruptions, delays, or errors
• Resolve issues within authority and escalate appropriately when needed
• Prevent recurrence through corrective actions and communications
• Provide on-the-floor coaching to improve productivity and accuracy
• Support onboarding and training of new team members
• Reinforce SOP adherence and best practices
• Act as primary point of contact for shift-level execution issues
• Communicate status, risks, and priorities to leadership and partner teams
• Cook up with tech teams, transport, and inventory control on dependencies
• Coordinate clean handoffs between shifts or teams
• Oversee inventory accuracy and discrepancy resolution
• Validate adherence to SOPs and operational standards
• Identify and address safety risks immediately (leading by example in safety behaviors)
• Implement process changes directed by leadership
• Share best practices across shifts or teams
• Conduct shift start/end meetings

Required Education and Experience

• A High School Diploma or equivalent, required.
• Ability to read, write, and speak English
• Previous experience in a data center desirable