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Jobs · Information Technology · Ohio

Data Center Hardware Technician

TEKsystems · Westerville, OH · 1 mo ago
On-siteInformation Technology$22.63/hrFull-time

About the role

Join a team supporting one of the world’s largest hyperscale cloud computing environments. As a Data Center Operations (DCO) Technician, you will play a critical role in maintaining the physical infrastructure behind large-scale cloud services. This is a hands-on position focused on server hardware troubleshooting, break/fix repairs, infrastructure deployments, cabling, and data center operations. This role is ideal for candidates who enjoy working directly with technology, solving hardware issues, and operating within a fast-paced, mission-critical environment where uptime and reliability are essential.

Responsibilities

  • Server Hardware Support
    • Troubleshoot and repair production server hardware using diagnostic tools and command-line utilities.
    • Perform break/fix activities and replace failed hardware components, including: Hard drives (HDD/SSD), Memory (RAM), CPUs, Power supplies, Motherboards, Network Interface Cards (NICs), Fan assemblies and other server components
    • Conduct server commissioning, decommissioning, upgrades, and hardware refresh activities.
    • Install and deploy new server hardware through rack-and-stack operations.
  • Network & Cabling Infrastructure
    • Install, route, label, and maintain copper and fiber optic cabling.
    • Troubleshoot physical network connectivity issues.
    • Perform cable tracing, validation, and physical-layer diagnostics.
    • Support patch panel, switch, and cross-connect installations while maintaining cable management standards.
  • Data Center Operations
    • Monitor system alerts and respond to hardware-related incidents.
    • Perform root cause analysis to identify and resolve recurring infrastructure issues.
    • Carry out scheduled maintenance and operational tasks across the data center environment.
    • Accurately document work performed through ticketing systems and operational procedures.
    • Adhere to change management, escalation, and operational standards.
  • Infrastructure & Facility Support
    • Assist with rack power installations and power-path verification.
    • Support low-voltage infrastructure activities.
    • Conduct routine inspections of racks, hardware, and supporting infrastructure.
    • Monitor environmental conditions such as airflow, temperature, and equipment health.
    • Maintain a safe, organized, and operationally excellent data center environment.

Required Qualifications

  • 1+ year of hands-on hardware troubleshooting, break/fix, or technical support experience.
  • Experience building, repairing, upgrading, or troubleshooting computer systems, gaming PCs, workstations, or servers.
  • Basic understanding of computer hardware, server architecture, and networking fundamentals.
  • Experience troubleshooting hardware issues using structured problem-solving techniques.
  • Ability to work independently in a fast-paced environment with minimal supervision.
  • Strong communication skills and ability to work effectively across teams.
  • Ability to stand, walk, bend, and work on your feet for up to 12 hours in a data center environment.
  • Ability to lift and move server hardware and equipment as needed.

Pay

The pay range for this position is $22.63 – $22.63/hr. Individual compensation offered within this range will depend on qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

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