Data Center Hardware Engineer

About the role

PGTEK is seeking hands-on Data Center Technicians to support a high-performance data center environment in Memphis, TN. This is a great opportunity for technicians who enjoy working with enterprise hardware, troubleshooting technical issues, and getting hands-on with servers and data center infrastructure. Technicians will primarily support Dell PowerEdge servers, performing hardware troubleshooting, break/fix repairs, component replacement, and preventative maintenance. The role will also involve replacing GPU cards and other components supporting AI infrastructure, along with opportunities to assist with basic server deployment, rack-and-stack, cabling, and related data center activities. While previous data center or server experience is preferred, early-career candidates and graduates of technical training programs are encouraged to apply. Training could be provided to candidates who demonstrate strong technical fundamentals, mechanical aptitude, a willingness to learn, and the right attitude.

Location: Memphis, TN. Work arrangement: Onsite. Contract length: 40 weeks. Employment type: Contract (with potential to transition to permanent). Must be a US citizen.

Work environment: 100% onsite in Memphis, TN, within a large-scale data center requiring frequent standing, walking, bending, reaching, and lifting equipment; comfort with enterprise servers, networking equipment, cabling, and AI/GPU infrastructure is expected.

Responsibilities

• Perform hands-on troubleshooting, diagnostics, repair, and maintenance of Dell PowerEdge servers.
• Diagnose and replace failed server components, including: Motherboards, DIMMs / memory, CPUs, Network interface cards, Hard drives / storage components, Power supplies, GPU cards and related hardware, Other server and infrastructure components as needed.
• Support hardware break/fix activities in a large-scale data center environment.
• Assist with the installation, removal, replacement, and upgrade of NVIDIA GPU hardware and other components supporting AI infrastructure.
• Perform basic server installation and deployment activities as needed.
• Assist with rack-and-stack activities, including mounting equipment, connecting cables, and organizing data center hardware.
• Perform basic cabling and equipment connections.
• Follow established procedures for hardware replacement, troubleshooting, documentation, and escalation.
• Use ticketing and other tools to document work performed and maintain accurate records.
• Work safely and efficiently in a fast-paced data center environment.
• Collaborate with other technicians, engineers, and site personnel to resolve hardware issues.
• Maintain a clean, organized, and safe work environment.
• Perform other data center and hardware support duties as assigned.

Requirements

• Hands-on experience troubleshooting, repairing, building, or maintaining computers, servers, electronics, or other technical hardware.
• Basic understanding of computer hardware and components.
• Ability to use hand tools and safely work with electronic and mechanical equipment.
• Strong troubleshooting and problem-solving skills.
• Ability to follow technical procedures and instructions.
• Comfortable working onsite in a large-scale data center environment.