Data Center Facility Manager

Key job responsibilities

• Oversee all aspects of the data center’s critical physical infrastructure. Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements.
• Manage on-site teams of 24x7 shift technicians, sub-contractors and vendors ensuring that all work performed is in accordance with established practices, procedures and safety protocols.
• Drive safety and security culture and compliance within the team
• Hire, coach, and promote team members. Responsible for team's career development and performance management
• Promotes healthy team culture and peak morale
• Effectively and efficiently manage the operations budget and expenditures.
• Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion.
• Act as an escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
• Utilize root cause analysis and troubleshooting/problem solving skills
• Respond to out-of-hours emergency calls.
• Role may support more than one location/site.
• May assist in the build out of new facilities and assist in projects to increase current facility efficiency
• Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day to day tasks

Basic Qualifications

• 2+ years of people management and team development experience
• 5+ years of engineering work managing large-scale services experience
• Experience in people management and team development
• Experience in engineering work, managing large-scale services
• Experience maintaining SLAs through the implementation of proactive issue detection and reporting
• Experience operating a mission-critical team or product
• High school or equivalent
• 5+ years of in a managerial/supervisory role with 5 or more direct reports experience
• Bachelor's degree in electrical or mechanical engineering, or 3+ years of in industrial electrical or mechanical systems experience

Preferred Qualifications

• 3+ years of work in a management position with 5 or more direct reports experience
• 5+ years of work in data centers with an emphasis on building and equipment operation experience
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
• Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
• Experience in a management position with 5 or more direct reports
• Experience working in data centers with an emphasis on building and equipment operation
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or Engineering Technology, or 5+ years of working in a data center or other mission critical environment with an emphasis on building and equipment operation experience
• Can work in an environment that involves walking, stooping, bending, and climbing to access equipment
• Experience conducting interviews and making effective hiring decisions