Data Center Facilities Site Lead

Key Responsibilities

• HVAC System Oversight and Leadership: Lead and supervise daily HVAC-related maintenance activities, ensuring adherence to schedules, safety, and quality standards. Provide guidance and mentorship to team members, ensuring proper techniques and safety practices are followed. Monitor HVAC performance and lead troubleshooting efforts, coordinating with team members to resolve complex issues. Coordinate seasonal HVAC operations such as winterization and peak cooling preparations. Ensure system efficiency through performance testing and routine system evaluations.
• Supervision and Coordination: Act as the primary point of contact between the field team and client or project leadership. Lead and supervise daily building maintenance activities, ensuring adherence to schedules, safety, and quality standards. Lead daily briefings and communicate ongoing or emergent issues to stakeholders. Provide guidance and mentorship to team members, ensuring proper techniques and safety practices are followed. Delegate and monitor work orders, track completion, and ensure proper documentation of maintenance tasks. Monitor maintenance performance and lead troubleshooting efforts, coordinating with team members to resolved complex issues. Facilitate coordination, planning, and escorting of maintenance personnel to ensure timely completion of tasks. On occasion, serve as a point of escalation for HVAC/Facility emergencies, providing leadership during after-hours or critical events. Provide input for performance reviews and training plans for technicians. Foster a collaborative environment that supports safety, accountability, and continuous improvement.
• Maintenance Activities: Perform or oversee heat exchanger cleaning, ensuring optimal performance and efficiency. Perform and oversee minor electrical and plumbing work related to building maintenance systems, to include HVAC. Coordinate air filter replacement, utilizing Google-provided filters as needed. Supervise cleaning of cooling towers and generator rooms to maintain operational integrity. Conduct or supervise general maintenance tasks on golf carts, lifts, bicycles, and doors. Conduct facility walkthroughs, ensuring the workspace is clean, organized, and safe. Perform a wide range of maintenance, repair, and operational tasks to ensure the smooth functioning of business facilities. Support broader site maintenance projects as needed, collaborating across trades.
• Administrative Duties: Handle administrative tasks including time approvals, communication within the chain of command, and liaison with on-site maintenance planners and clients. Utilize computer-based systems (Microsoft Suite 365, CMMS platforms, Google Suite, etc.) to manage workorders, preventive maintenance logs, and HVAC performance data. Create and submit weekly progress reports to site management, including recommendations for system improvements. Use digital tools for vendor coordination, procurement tracking, and compliance documentation. Maintain accurate and up-to-date documentation of building maintenance operations, asset history, records of maintenance activities, equipment status, and inventory levels.

Qualifications

• Overall Experience: Minimum 4 to 5 years of HVAC and critical facility maintenance, along with 2 to 3 years of technical and electrical experience, including troubleshooting low voltage systems, generators, and/or vehicle related maintenance. Minimum 3 to 5 years in a lead or supervisory role.
• Leadership Experience: Minimum 3 to 5 years in a lead or supervisory role.
• Customer Service: Delivers exceptional customer service by proactively engaging with clients, addressing concerns, and effectively resolving conflicts in a professional and timely manner to maintain strong client relationship.
• Proven leadership and team management experience in a skilled trade environment, with the ability to manage and motivate a team effectively.
• Technical Skills: Expert-level knowledge in diagnostics, maintenance repair, and preventive care, building maintenance and energy efficiency.
• Safety-Oriented: Deep understanding of OSHA standards and commitment to safety in all operations.
• Communication: Excellent written and verbal communication skills to lead teams and engage with clients, vendors, and leadership effectively.
• Organizational Skills: Highly organized with the ability to prioritize tasks, manage resources efficiently, and meet deadlines; Follow all MOPs and SOPs and remain compliant with SLAs.
• Problem-Solving: Strong problem-solving abilities to address all maintenance issues, resolve complex maintenance and facility issues, and implement effective solutions.
• Preferred Qualifications: Data Center Experience, Vendor Management Experience, Inventory Management Experience, Proficiency in door repair, general equipment maintenance, and overall building maintenance, including drywall repair and painting.