Data Center Facilities Manager

About the role

Join our dynamic team and become a critical technical leader who ensures the heartbeat of our global infrastructure remains strong and resilient. In this pivotal role, you'll be the guardian of our data center operations, driving reliability and performance while optimizing operational efficiency across complex technical environments. The Data Center Facility Manager role acts as Amazon's front line when it comes to hands-on electrical and mechanical equipment troubleshooting.

Key job responsibilities

• Oversee all aspects of the data center's critical physical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers
• Manage teams of 24x7 engineering technicians in all facets of their career
• Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion
• Coordinate daily with a multitude of third-party vendors ensuring adherence to contracted SLAs
• Effectively and efficiently manage the operations budget and expenditures
• Routinely operate as the after-hour on-call Data Center Facility Manager for the data centers in the region. This will include responding to any issues within the data centers and managing the investigation, mitigation, and recovery of the issue(s)
• Maintain, operate, and troubleshoot mission-critical data center facility equipment including:
  • Electrical support equipment such as stand-by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPS units, PDUs, and wet cell batteries and associated systems
  • Mechanical equipment includes CRAC units, centrifugal chillers, cooling towers/water chemical systems, air handlers and associated systems, pumps, and motors
  • Additional support equipment including fire suppression systems, building automation systems, and general facilities equipment

A day in the life

We are seeking an energetic Data Center Facility Manager to serve as a technical resource and leader within Amazon data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Data Center Facility Manager will oversee operations and management of technicians responsible for routine and emergency services on a variety of critical systems such as: switch gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. They will assist in maintaining a high reliability and performance while keeping operating costs in facilities at a minimum. This equipment supports mission-critical servers and must maintain better than 99.999% uptime.

Basic qualifications

• High school or equivalent diploma
• 4+ years of experience in a management position with 5 or more direct reports
• 5+ years of relevant work experience in a data center or other mission critical environment with knowledge in UPS, Generators, HVAC, Evaporators and other critical infrastructure OR 7+ years of Technical (Military/Trade School) training and/or experience

Preferred qualifications

• 5+ years of work in a management position with 5 or more direct reports experience
• Advanced electrical or mechanical certifications (Bachelor's degree or higher in a relevant engineering discipline)
• 7+ years of experience working in a data center or other mission critical environment with an emphasis on building and equipment operation
• An excellent understanding of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAHU units
• Strong verbal and written communication skills, technical writing or business justifications (white paper experience)

Pay

USA, OR, Boardman - 129,200.00 - 193,000.00 USD annually. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Benefits

• Health insurance including medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans
• EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts
• Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• Paid time off
• Parental leave

About AWS

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

This response is AI-generated, for reference only.