Data Center Facilities Engineering Director

The Impact You Will Have

The Director of Data Center Facilities Engineering will provide strategic leadership, operational oversight and long-term capital planning for two mission-critical data centers: a 34K sqft 5 MW facility in Brooklyn, NY, and a 36K sqft 10 MW facility in Dallas, TX. This high-level role is responsible for ensuring optimal performance, reliability, uptime and efficiency of both facilities while maintaining compliance with industry standards and company policies and local jurisdictions.

Key Responsibilities

• Provide strategic direction and leadership for the facilities operations of two data centers, ensuring 24/7 uptime and operational excellence for mechanical, electrical and plumbing infrastructure.
• Comply with and support enhancements to DTCC’s Facility Infrastructure Risk Management tool.
• Maintain close partnership with IT Data Center Operations to ensure critical support to IT hardware installation and troubleshooting to ensure production readiness.
• Support development and implementation of operational policies, procedures, training, and best practices to ensure continuous uptime of the data centers along with compliance with corporate policies.
• Adhere to and operate within policies/procedures defined by DTCC facility governance team.
• Lead capacity monitoring and planning, infrastructure upgrades, and expansion initiatives to support business growth.
• Collaborate with engineering, IT, security, governance team and facilities teams to align data center facility engineering with organizational goals.
• Review vendor relationships, contracts, and service level agreements (SLAs) to ensure optimal performance and cost-effectiveness.
• Monitor and report on key performance indicators (KPIs), including power usage effectiveness (PUE), uptime, ISO 50001 targets and maintenance metrics.
• Ensure compliance with all applicable regulations, including environmental, safety, and data protection standards.
• Document compliance within DTCC’s ISO management system.
• Lead crisis and incident response and root cause analysis for any operational disruption. RCA and Corrective actions documented within DTCC’s ISO management system.
• Travel between Brooklyn and Dallas data centers approximately 25% of the time.
• Sites shall be operated within a certified ISO 14001 and 50001 management system
• Support Uptime Institute’s Management & Operations Approved designation for both data centers

Qualifications

• Minimum of 10 years of related experience
• Bachelor's degree preferred or equivalent experience
• 10+ years of experience in data center operations, with at least 5 years in a senior leadership role
• Proven experience managing multi-site data center operations, including large-scale (10 MW+) facilities
• Strong knowledge of electrical and mechanical systems, critical infrastructure, and data center design
• Strong financial acumen and understanding of P&L’s, budgets and variance analysis
• Able to prepare monthly, quarterly, and annual financial statements and reports for multiple properties
• Familiar with the use of the Microsoft suite of products (Outlook, Excel, Word and PowerPoint)
• Demonstrated ability to lead and develop high-performing teams
• Excellent communication, organizational, and strategic planning skills
• Familiarity with both owned and leased data center spaces
• Familiarity with industry standards such as Uptime Institute Tier Standards, ASHRAE, and ISO 14001 & 50001 certifications