Data Center Engineering Operations Technician , PHX65 DCEO

About the role

Work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. As part of the Data Center Engineering Operations team, you will maintain and operate critical infrastructure systems to ensure they are prepared to stand up against any situation. AWS has the world’s largest cloud computing portfolio, and you will work in some of the most sophisticated, safe, and secure data centers in the world.

Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• On-site support of contractors, subcontractors, and vendors, ensuring all work performed is in accordance with established practices, procedures, and local legislation

Requirements

Physical Requirements

• Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:
  • Regularly lift and/or move up to 39 pounds independently
  • Participate in group lifts for 40+ pounds
  • Maintain balance and perform construction tasks while on a ladder
  • Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
  • Work in an environment requiring provided ear protection

Qualifications

Basic Qualifications

• 1+ years of electrical or mechanical experience, or 1+ years of data center or mission-critical facilities (e.g., hospital, military facility, public safety facility) experience
• High school diploma or equivalent
• 1+ years of Microsoft Office (Word, Excel, and Outlook) experience

Preferred Qualifications

• 2+ years of data center engineering experience
• Bachelor's degree or Associate's degree

Schedule

• Work schedule changes depending on specific site needs
• Shifts can be up to 12 hours and may rotate on a predefined schedule
• Some locations have on-call rotations
• Role may support more than one location/site

Pay

Starting pay: $32.88 - $57.50 USD hourly (final pay based on experience, qualifications, and location).

Benefits

• Employee Assistance Program (EAP)
• Mental Health Support
• Medical Advice Line
• 401(k) matching

Learn more about our benefits at Amazon Benefits.

About the team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. The team supports all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to innovation. You’ll collaborate with software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles to deliver the highest standards for safety, security, and capacity at the lowest possible cost.