Data Center Engineering Operations Technician, DCC Communities, Amazon Web Services

About the role

This role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.

Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Maintain and operate mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Manage daily work requests and execute projects from conception to completion
• On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
• Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
• Support more than one location/site.

Qualifications

• 2+ years of relevant work experience
• Experience in relevant work
• Can bend or twist the body into unusual positions while working
• Can use hands to manipulate small wires and objects
• Can walk on job sites in uneven terrain
• Can work at heights and from ladders

Preferred Qualifications

• 4+ years of data center engineering experience
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
• Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
• Experience in data center engineering
• Can perform physical tasks all day without becoming overly tired

Benefits

Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.