Data Center Engineering Operations Technician

About the role

Join Earth’s most customer‑centric company as an Engineering Operations Technician (EOT) on the Data Center Engineering Operations team. You’ll work with front‑line responders to maintain and operate critical infrastructure systems in some of the world’s most sophisticated, safe, and secure data centers, testing and implementing new technology and work practices.

Responsibilities

• Perform daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting facility and rack‑level events within internal Service Level Agreements (SLA).
• Perform rack installs and rack decommissioning within internal SLA.
• Conduct preventive maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
• Produce technical writing to support the change management program.
• Monitor daily work requests, manage them to resolution, and execute projects from conception to completion.
• Provide on‑site support for contractors, sub‑contractors, and vendors, ensuring compliance with established practices, procedures, and local legislation.
• Support multiple locations/sites as needed.

Schedule

Our Data Centers operate 24/7 and require on‑site presence. Two shift schedule options are offered:

• Option 1 – Weekend Rotation: Work Sunday‑Tuesday plus every other Saturday. Alternates between 3‑day and 4‑day work weeks. Shift hours are 5:30 am – 6:00 pm (day) or 5:30 pm – 6:00 am (night).
• Option 2 – Weekday Rotation: Work Wednesday‑Friday plus every other Saturday. Alternates between 3‑day and 4‑day work weeks. Same shift hours as above.

Shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on‑call rotations.

Pay

• Overtime: time and a half after 40 hours per week.
• Night‑shift differential: 13 % additional pay for 6:00 pm – 6:00 am shifts.
• Maximum hours: 60 hours per week total (up to 20 hours of overtime).
• Hourly rate range (USD): $37.64 – $65.91 (varies by location).

Physical Requirements

• Regularly lift and/or move up to 39 pounds independently; group lifts for 40 + pounds.
• Maintain balance and perform construction tasks while on a ladder.
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position.
• Work in an environment requiring provided ear protection.

Basic Qualifications

• Work shifts longer than eight hours in duration.
• 2 + years of practical experience in electrical systems, mechanical systems, HVAC, and/or fire suppression systems.

Preferred Qualifications

• Knowledge of network design and layout as well as low‑voltage (copper/fiber) cabling.
• Experience in data center engineering.

Benefits

• Health insurance (medical, dental, vision, prescription).
• Basic Life & AD&D insurance with optional supplemental life plans.
• Employee Assistance Program and mental health support.
• Medical Advice Line.
• Flexible Spending Accounts.
• Adoption and surrogacy reimbursement coverage.
• 401(k) matching.
• Paid time off and parental leave.

About the Team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. The team supports all AWS data centers and the servers, storage, networking, power, and cooling equipment that keep the cloud running. It includes software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles, collaborating across AWS to deliver high safety and security standards while providing capacity at low cost.

Culture and Values

AWS values diverse experiences and encourages candidates with non‑traditional backgrounds to apply. The inclusive culture fosters employee‑led affinity groups, ongoing learning events such as Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, mentorship, and career‑advancing resources. Work‑life harmony is emphasized, offering flexibility to balance professional success with personal commitments.