Data Center Engineering Operations Technician
About the role
Work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintains and operates our critical infrastructure systems so that they are prepared to stand up against any situation.
Responsibilities
- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
- Perform rack installs and rack decommissioning within internal SLA
- Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
- Technical writing to support change management program
- Manage and resolve daily work requests, execute projects from conception to completion
- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
Requirements
- Work shifts longer than eight hours in duration
- 2+ years of practical experience in electrical systems, mechanical systems, HVAC, and/or fire suppression systems
Qualifications
- Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
- Experience in data center engineering
Skills
Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:
- Regularly lift and/or move up to 39 pounds independently
- Participate in group lifts for 40+ pounds
- Maintain balance and perform construction tasks while on a ladder
- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
- Work in an environment requiring provided ear protection
Benefits
Physical Requirements: Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:
- Regularly lift and/or move up to 39 pounds independently
- Participate in group lifts for 40+ pounds
- Maintain balance and perform construction tasks while on a ladder
- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
- Work in an environment requiring provided ear protection
Pay
Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
Schedule
Our Data Centers operate 24/7 and require on-site presence. This position offers two shift schedule options:
- Option 1: Weekend Rotation Days Worked: Sunday - Tuesday, plus every other Saturday Weekly Pattern: Alternates between 3-day and 4-day work weeks Shift Hours: 5:30am - 6:00pm (day shift) OR 5:30pm - 6:00am (night shift)
- Option 2: Weekday Rotation Days Worked: Wednesday - Friday, plus every other Saturday Weekly Pattern: Alternates between 3-day and 4-day work weeks Shift Hours: 5:30am - 6:00pm (day shift) OR 5:30pm - 6:00am (night shift)
Both schedules follow a rotating pattern where you'll work 3 days one week and 4 days the following week. Overtime & Pay: Overtime: Time and a half after 40 hours per week Night Shift Differential: 13% additional pay (6:00pm - 6:00am shifts) Maximum Hours: 60 hours per week in total (up to 20 hours of overtime)