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Jobs · Information Technology · Georgia

Data Center Engineer - Lithia Springs, GA

PGTEK · Lithia Springs, GA · 1 wk ago
Information TechnologyFull-time

Overview

We are seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced environment onsite in Lithia Springs. This role involves hands-on hardware troubleshooting, repairs, and installations (rack and stack), with a focus on maintaining uptime and efficiency. The ideal candidate is detail-oriented, physically capable, and comfortable working onsite within a team-based datacenter setting.

Responsibilities

  • Perform break/fix services on Dell servers, including the replacement of components such as GPUs, NICs, memory, and other hardware.
  • Track, prioritize, and resolve hardware-related service tickets in a timely and efficient manner.
  • Identify and resolve hardware issues using knowledge of server architecture and components.
  • Maintain clear, professional communication with team members and internal stakeholders to ensure smooth operations.
  • Lift up to 65 pounds, climb ladders, and carry out tasks in a physically demanding datacenter environment.
  • Work closely with fellow technicians and other departments to meet deployment and maintenance goals.
  • Ensure all tasks and repairs are performed to a high standard of accuracy and reliability.

Requirements

  • Proven experience racking, stacking, and servicing Dell servers in a datacenter setting.
  • Hands-on experience diagnosing hardware issues and performing part replacements.
  • Strong problem-solving abilities and technical insight into server operations.
  • Excellent communication skills with a professional, customer-first approach.
  • Ability to lift heavy equipment (up to 65 lbs) and work on ladders as needed.
  • Committed to delivering high-quality work with strong attention to detail.
  • Must be a US citizen.
  • 100% onsite presence in Lithia Springs, GA required.
  • Ability to work varying shifts, including first shift and potential rotation.

Preferred Qualifications

  • Experience with Nvidia GPUs/NICs.
  • Basic understanding of networking concepts and troubleshooting.
  • Ability to read and interpret Linux logs for diagnostics.
  • Familiarity with the Linux command line (CLI).
  • Exposure to RoCE (RDMA over Converged Ethernet) networking.

Benefits

  • Comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option.
  • Vision plan and dental insurance (base dental plan premiums covered by PGTEK).
  • TRICARE Supplemental Medical Insurance plan available.
  • Life Insurance, Short and Long-Term Disability, and Critical Illness insurance (premiums covered).
  • Matching 401(k) plan.
  • Discount on pet insurance through ASPCA Pet Insurance.
  • Employee Assistance Program at no cost.
  • Generous PTO and holidays.
  • Education Assistance Program available after 12 months of employment.

Schedule

Monday-Friday (8am-5pm shift), with potential rotation to varying shifts.

Pay

Salary: $80,000–$85,000 per year.

About the Company

PGTEK is a consulting organization dedicated to helping clients achieve their business and technology objectives. We invest in the educational advancements of our staff by providing resources to complete Professional and Business Certifications. Our company values its employees and treats them like family.

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