Data Center Controls Tech, Data Center Capacity Delivery - Controls

Amazon’s Data Center Global Controls team is seeking a Controls Technician to join our Controls organization, focusing on the service and construction of Building Management Systems (BMS) and Electrical Power Monitoring Systems (EPMS) within Amazon data centers. This role is ideal for individuals passionate about customer experience, global innovation, and building automation.

About the role

The Controls Technician will participate in the installation, testing, troubleshooting, and startup of equipment and control systems for BMS and EPMS deployments in data centers. The role involves mentoring facilities teams, managing enterprise asset systems, and driving innovation in data center automation. Candidates should have a technical background in industrial controls, including field sensors, controllers, wiring, networking, and programming.

Responsibilities

• Deploy, service, and upgrade BMS and EPMS systems across multiple data centers.
• Mentor and train facilities team members on BMS and EPMS operation and control.
• Audit, maintain, and manage enterprise asset management systems for BMS and EPMS installations.
• Manage small to medium-sized projects and programs.
• Perform point-to-point checkouts between field devices and controllers.
• Conduct first-line diagnostics, troubleshooting, and maintenance of BMS and EPMS programming and hardware.
• Provision servers, controllers, industrial PCs, and network configurations; test communications between third-party devices.
• Install, replace, configure, and calibrate sensors.
• Read and interpret electrical schematics and control panel drawings.
• Understand closed-loop controls, field sensor scaling, and industrial controller functions.
• Supervise low-voltage electrical contractors for wiring and installation compliance.
• Support commissioning and system-level testing.
• Create red-lined drawings and system documentation.
• Follow change management processes for work requests and method of procedures.
• Participate in factory-witnessed tests at vendor or panel builder facilities.
• Recommend design improvements based on user consultation and system operation.
• Perform root cause analysis during testing and commissioning.
• Ensure proper safety methodology is followed by all personnel on site.
• Work on-call and rotating schedules, responding to after-hours emergencies.
• Monitor and review ticketing systems, perform root cause analysis, and prioritize tasks.
• Manage service agreements, including vendor labor scheduling, quality assurance, and invoice review.

Requirements

• High school diploma or equivalent.
• Technical (Military/Trade School) diploma or Associate degree with one year of experience in industrial instrumentation/controls, or equivalent electrical/mechanical operations experience.
• Minimum one year of experience with computer components and operating systems.
• Minimum one year of experience with mission-critical low and medium voltage electrical and/or mechanical systems.

Preferred Qualifications

• Basic understanding of industrial control systems, controllers, and programming, including troubleshooting analog, discrete, and networked I/O signals.
• One year of experience in a data center or mission-critical environment.
• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a relevant discipline.
• ISA Certified Controls System Technician (CCST) Level I or higher certification.
• Fundamental knowledge of network design, layout, and low-voltage cabling (copper/fiber).

Physical Requirements

• Walk jobsites with uneven terrain and work at heights or from ladders.
• Regularly walk, use hands and fingers, handle or feel objects, reach with hands and arms, stoop, kneel, crouch, or crawl.
• Occasionally lift and/or move up to 49 pounds; participate in group lifts for 50 pounds or more.

About the Team

AWS Infrastructure Services designs, plans, delivers, and operates all AWS global infrastructure, including data centers and the servers, storage, networking, and power equipment that power the cloud. The team collaborates across disciplines—software, hardware, networking, supply chain, security, and operations—to ensure high standards of safety, security, and capacity at the lowest possible cost for customers.

Benefits

• Comprehensive health insurance (medical, dental, vision, prescription, Basic Life & AD&D, and optional supplemental life plans).
• Employee Assistance Program (EAP), Mental Health Support, and Medical Advice Line.
• Flexible Spending Accounts.
• Adoption and Surrogacy Reimbursement coverage.
• 401(k) matching.
• Paid time off and parental leave.

Pay

Base salary range: $32.93 – $57.64 USD hourly (Herndon, VA). Final compensation includes sign-on payments and restricted stock units (RSUs), determined by experience, qualifications, and location.