Data Center Controls Engineer, Data Center Capacity Delivery - Controls

About the role

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to innovation. As part of the global controls team, you will work with experts and innovators in the data center industry to troubleshoot, manage projects, and maintain the building management system (BMS) and electrical power monitoring system (EPMS). You will develop new processes and standards while innovating in the controls space using Amazon leadership principles.

AWS data centers include components such as generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers (air-cooled and water-cooled), pumps, cooling towers, heat exchangers, CRAHs, and air economizers. These components interact via open and/or proprietary communications protocols, with the BMS controlling mechanical systems and the EPMS monitoring electrical systems.

Responsibilities

• Troubleshoot and perform Root Cause Analysis or Corrective Action for BMS and EPMS-related issues in AWS data centers.
• Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning, and operation of BMS and EPMS systems.
• Provide technical assistance and support to operations during the lifecycle of the data center.
• Review results and action items from quarterly maintenances for BMS and EPMS and resolve them.
• Develop BMS & EPMS project scope of work, schedule, budget, and level of effort (LOE) for projects requested by customers and stakeholders.
• Manage scope, schedule, finance, and execution of BMS and EPMS improvement projects in AWS data centers.
• Assist in procurement activities, including request for quotation/proposals, responding to request for information, reviewing vendor proposals, and issuing purchase orders.
• Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers.
• Attend project-related meetings, coordinate with project leaders, and report status to Controls and stakeholder management.
• Support Controls project-related commissioning activities in data centers.
• Review, implement, troubleshoot, and iterate on the controls sequence of operation (SOO) and provide feedback to the design team.
• Develop and modify controls logic programming and graphical user interfaces.
• Manage multiple stakeholder deliverables, requirements, and navigate challenging situations.
• Financially manage BMS and EPMS service contracts.
• Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, and supervise vendor work to ensure compliance with scope, design, SOO, and applicable local codes.

Requirements

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field OR 10+ years of relevant controls experience in lieu of a degree.
• 5+ years of experience with industrial controls in critical environments (e.g., data centers, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water).
• 4+ years of general project or vendor management experience (e.g., request for proposals, bidding, change orders, quality control, RFI, and submittal tracking) associated with construction and project execution.
• Candidate must meet ITAR compliance.

Preferred Qualifications

• Experience designing, configuring, programming, installing, troubleshooting, or servicing HVAC Controls or Electrical SCADA systems, application-specific controllers, software, and networks.
• Experience using common industrial communication protocols (MQTT, BACnet, and/or MODBUS).
• Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures.
• Ability to manage multiple stakeholder deliverables, requirements, and navigate difficult situations.
• Experience designing data centers or critical MEP infrastructure.
• Registered as a Professional Engineer (PE) or certified Project Management Professional (PMP).
• Prior AWS/Amazon experience.
• 4+ years of military service.

About the team

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, pioneering cloud computing. We value diverse experiences and encourage candidates from non-traditional career paths to apply. Work-life balance is a priority, with flexibility to support harmony between professional and personal life. Our inclusive culture fosters learning and curiosity, with employee-led affinity groups and events like Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity conferences). We offer mentorship and career growth resources to help you develop as a professional.

Pay

Base salary range: $111,300.00 – $186,100.00 USD annually (USA, OH, Trenton). The final compensation package includes sign-on payments, restricted stock units (RSUs), and comprehensive benefits such as health insurance (medical, dental, vision, prescription, Basic Life & AD&D, and optional supplemental life plans), EAP, mental health support, flexible spending accounts, adoption and surrogacy reimbursement, 401(k) matching, paid time off, and parental leave.

Benefits

• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D, and optional supplemental life plans).
• Employee Assistance Program (EAP) and mental health support.
• Medical Advice Line.
• Flexible Spending Accounts.
• Adoption and surrogacy reimbursement coverage.
• 401(k) matching.
• Paid time off.
• Parental leave.