Data and Governance Manager

About the role

We are looking for a Data and Governance Manager to lead the administration, reliability, and oversight of core database and end-user technology environments in Houston, Texas. This position combines technical leadership with hands-on support across directory services, virtualization tools, desktop operations, and data platforms. The ideal candidate will strengthen system performance, guide governance practices, and ensure teams have dependable access to the technology they need to operate effectively.

Responsibilities

• Oversee daily operations for database and infrastructure systems, ensuring stable performance, security, and availability across the environment.
• Manage directory services and user access controls, maintaining appropriate permissions and supporting identity-related administration.
• Support and optimize Citrix-based environments to provide reliable application and desktop access for internal users.
• Lead desktop administration activities, including device setup, configuration standards, lifecycle coordination, and issue resolution.
• Troubleshoot computer hardware and remote connectivity problems, delivering timely technical support to minimize business disruption.
• Administer and monitor Snowflake and related data platforms, helping maintain data integrity, accessibility, and governance standards.
• Develop and enforce technology governance practices, documenting procedures and promoting compliance with internal controls.
• Partner with cross-functional stakeholders to identify system improvements, address operational risks, and align technical solutions with business needs.

Requirements

• Proven experience managing database technology or infrastructure operations in a leadership or senior-level capacity.
• Strong working knowledge of Active Directory administration, including user access management and system policies.
• Hands-on experience with Citrix technologies in a support, administration, or optimization role.
• Background in desktop administration and end-user computing support within a business environment.
• Ability to diagnose and resolve computer hardware issues and remote desktop support requests efficiently.
• Experience working with Snowflake or comparable data platforms in an administrative or governance-focused setting.
• Solid understanding of system governance, documentation practices, and operational control standards.