Data and Analytics Manager
YMCA of the USA · Richmond, VA · Yesterday
Analyst$50k/yrFull-time
Key Responsibilities
- Knowledge of current CRM to ensure data being reported is accurate.
- Work with the business operations team to research processes for strategies to streamline software functionality and assist with delivery processes.
- Maintain association-wide dashboards, ensuring accuracy and timeliness of all data based on Association Business Calendar.
- Create and maintain scripts utilizing Power BI to automate recurring time-consuming tasks.
- Maintain an elevated level of communication with all branches regarding business operations information.
- Maintain a complete understanding of all aspects of the Association's membership and program functions while keeping current with all developments, programs, membership and registration procedures, collection and termination procedures and computer system(s).
- Serve as a representative of the Association Business Operations Team to help create and implement best practices.
- Support implementation of system enhancements and new systems.
- Support and carry out analytics and automation assignments for all areas of responsibility.
Qualifications
- 2 years minimum operational and software knowledge regarding current CRM (preferred) and Microsoft suite products with advanced Microsoft knowledge.
- Advanced SQL and relational database expertise.
- Strong experience with ETL, systems integration, and data architecture.
- Advanced Excel and Power Query skills.
- Proficiency with Power BI and data governance practices.
- Strong ability to translate complex data into clear, actionable insights.
- Ability to assist with data analysis, administrative and project support.
- Innovation and self-directed with the ability to work in a cross-functional team environment.
- Additional applied skills with dashboard, reports and dataflow to Sharepoint.
- Strong communication, organizational, and interpersonal skills are necessary.
Pay
$50,000 per year or based on experience and qualifications.