Data Analytics Specialist Senior

Salary: $81,226.00 - $116,762.94

About the role

The Data Analytics Specialist Senior position will offer data-driven intelligence to every aspect of the organization based on evolving leadership demands. This role works closely with senior members and supervisors of the Crime Analysis & Data Analytics Division to dissect and document new data sources and software solutions, advancing analytical capabilities, including establishing new standard operating procedures and peer review processes.

Responsibilities

• Using crime analysis software, conduct research and administrative analysis to identify patterns and trends; analyze long-term patterns and trends using probability studies and complex statistical analyses; develop and test hypotheses; forecast future activity.
• Perform research and trend assessments using a variety of complex data sources to generate and present findings.
• Conduct quality assessments of data, ETL processes, and dashboard/application outputs.
• Research criminal intelligence and crime analysis industry trends and software solutions.
• Assist with system administration of various software packages used by the Crime Analysis & Data Analytics Division.
• Prepare work products, including mapping (ArcGIS) outputs, to support management and supervision decisions as well as investigations.
• Support problem-solving efforts by utilizing the SARA model to assist in long-term crime reduction and workload assessments.
• Respond to ad-hoc requests for data from all levels of the department with statistical summaries and reports.
• Compile and analyze findings, make interpretations, then write comprehensive reports based on data; use these findings to identify information gaps and recommend action steps.
• Perform other duties as assigned.

Requirements

• Bachelor’s Degree with an emphasis on criminal justice, public administration, mathematics, or related field.
• Minimum of seven (7) years of working experience with analysis/statistical research, preferably in a law enforcement setting.
• Valid North Carolina or South Carolina Driver’s License.
• U.S. Citizenship.

Preferred Qualifications

• Master’s Degree with an emphasis on criminal justice, public administration, mathematics, or related field.
• Minimum of four (4) years of working experience with analysis/statistical research, preferably in a law enforcement setting.

Skills

• Strong working knowledge of connecting to data in SQL Server/Oracle databases using software such as Toad Data Point, MS Access, ArcGIS, and link analysis software to query, analyze, and report findings.
• Knowledge of data warehousing/data marts, ETL processes, GIS, algorithms/statistical methods, and crime analysis techniques to support business processes.
• Experience in data analysis/research in Criminal Investigative Analysis, Tactical Crime Analysis, Intelligence Analysis.
• Strong critical thinking and strategic planning skills.
• Ability to handle change and be flexible in a dynamic environment.
• Experience building collaborative partnerships both internally and externally to enhance and expand delivery of business intelligence services.
• Ability to identify critical priorities and align analytical efforts.
• Ability to coach and mentor a diverse group of data analytics and business intelligence professionals.
• Familiarity with CMPD systems such as KBCOPS, CJ Leads, and CAD.

Physical Requirements

• Essential and marginal functions may require maintaining physical condition necessary for sitting, standing, climbing, or walking for extended periods of time.
• Light to moderate lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks.
• Adequate vision, hearing, and speech required.

Sensory Requirements

• Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proofreading, data entry, and tabulating data.
• Ability to operate in an environment with frequent interruptions from people and/or noises, which may result in stress, fatigue, or strain.
• Comprehensive understanding of written information in work-related documents.
• Ability to hear, understand, and distinguish speech.

Working Conditions

Work is performed in an indoor office environment with moderate exposure to atmospheric conditions; moderate exposure to environmental conditions (such as officers, community members, victims, etc.); and frequent exposure to computer screens, files, and phone.

Benefits

The City of Charlotte provides a comprehensive benefits package to eligible employees. Click here to learn more about the City of Charlotte’s benefits.