Data Analytics Graduate 2027 Summer Intern

Program Overview

Citizens is offering a 10‑week summer Data Analyst Graduate Internship. Interns split their time between a host team within the Data & Analytics community—working on advanced analytics, reporting, dashboarding, data visualization, data mining, automation, root‑cause analysis, cohort analysis, and other ad‑hoc projects—and a cross‑functional team of fellow interns, colleagues, and business partners to deliver a real‑world project from start to finish. Past projects have focused on enhancing the customer experience, optimizing business spend, identifying new market opportunities, providing business insights, model development, and engineering metrics & dashboarding. Interns work on‑site in one of Citizens’ headquarters in Columbus, OH; Johnston, RI; or Boston, MA and adopt a hybrid work structure.

Responsibilities

• Collaborate with business partners and mentors to define business questions, project objectives, and data requirements.
• Access and work within data repositories to assemble, manage, and explore relevant datasets.
• Quantify information, sort data for analysis, and highlight trends.
• Collect, clean, transform, and interpret business data to support strategic decision‑making.
• Evaluate different analytical approaches, tools, techniques, and methodologies.
• Communicate findings to cross‑functional partners using storytelling and persuasive data visualizations.
• Incorporate feedback to refine analyses and maximize business impact.
• Present contributions to colleagues and business leaders as a capstone exercise.

Basic Qualifications

• Successfully complete a video interview assessment within 4 days of receipt.
• Currently enrolled in a graduate program (Master’s or PhD) in Data Analytics, Statistics, Mathematics, Economics, Finance, Computer Science, or a related quantitative field.
• Expected graduation between December 2027 and Spring 2028 (Master’s) or concurrent enrollment in a PhD program.
• Minimum GPA of 3.0.
• Experience with structured and unstructured datasets, including data cleaning, transformation, and exploration.
• Demonstrated respect for diversity and inclusion, valuing individual differences and diverse perspectives.

Preferred Qualifications

• Exposure to or interest in tools such as Amazon Redshift, Snowflake, Amazon S3, and Alteryx (prior experience a plus).
• Eagerness to learn from mentors and business partners, growing technical and business acumen through hands‑on projects.
• Proven ability to thrive in team environments and collaborate with colleagues from diverse backgrounds.
• Strong written and verbal communication skills, able to explain analytical findings and business insights to non‑technical stakeholders.
• Solid analytical reasoning and problem‑solving abilities, using logic and quantitative methods.
• Curiosity, initiative, and a proactive approach to asking questions and researching unfamiliar topics.
• Resilience and drive, with persistence in overcoming challenges, adapting to feedback, and delivering results.

Hours and Work Schedule

40 hours per week. Work schedule: Monday – Friday, 8:30 am – 5:00 pm.

Work Authorization

Permanent work authorization in the United States is required. This position is not eligible for CPT, OPT, or any visa sponsorship now or in the future.

Why Work for Us

Citizens offers a customer‑centric culture focused on helping customers and giving back to local communities. Employees benefit from a supportive, collaborative workforce, access to training and tools that accelerate potential, and opportunities for career growth.