Data Analytics Consultant - Claims

Job Description

Performs a combination of duties in accordance with departmental guidelines:

• Performs moderately complex modeling for the purpose of quantifying the performance of the business area and evaluating operational changes.
• Reports findings to senior consultants and may make recommendations to management.
• Interprets data and identifies relevant analyses; Monitors trends over time and provides actionable insights that support the active management of the business area.
• Determines possible solutions using technical experience, judgment, and precedents.
• Builds dashboards (using excel and/or Proprietary Software) and prepares reports for Senior Consultants and/or Management.
• Identifies opportunities to leverage new IT solutions in support of analytics and reporting objectives.
• Receives a moderate level of guidance and direction; provides informal guidance to new team members.
• May actively partner with other analytical teams across the organization and/or participate in special projects.
• Responds to and fulfills adhoc data requests.

Essential Duties & Responsibilities

Essential Duties & Responsibilities include the following. Other duties may be assigned.

• Performs moderately complex modeling for the purpose of quantifying the performance of the business area and evaluating operational changes.
• Reports findings to senior consultants and may make recommendations to management.
• Interprets data and identifies relevant analyses; Monitors trends over time and provides actionable insights that support the active management of the business area.
• Determines possible solutions using technical experience, judgment, and precedents.
• Builds dashboards (using excel and/or Proprietary Software) and prepares reports for Senior Consultants and/or Management.
• Identifies opportunities to leverage new IT solutions in support of analytics and reporting objectives.
• Receives a moderate level of guidance and direction; provides informal guidance to new team members.
• May actively partner with other analytical teams across the organization and/or participate in special projects.
• Responds to and fulfills adhoc data requests.

Skills, Knowledge And Abilities

• Solid knowledge of core functions of an insurance company, general insurance and statistical, financial, and economic concepts, which may include a specialty area of the business.
• Solid knowledge of applications such as Microsoft Office Suite, Tableau and other business related software.
• Strong analytical and problem solving skills with to effectively resolve moderately complex situations and issues.
• Demonstrates attention to detail.
• Strong interpersonal, communication, and presentation skills.
• Ability to effectively interact with all levels of CNA's internal and external business partners.
• Ability to work independently, as well as in a team, manage time and resources to accomplish multiple tasks and meet deadlines.
• Solid project management skills and strong organizational skills with the ability to prioritize and manage work deliverables/projects effectively.

Education And Experience

• Bachelor's Degree in Business, Economics, Mathematics, Finance, Statistics, or related field.
• Typically a minimum of four years of related work experience.
• SQL knowledge/experience, a plus.
• Experience with Salesforce, a plus.
• Experience with Looker or other data visualization software, a plus.

Pay

In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $54,000 to $103,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location.

Benefits

CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA’s benefits, please visit cnabenefits.com.