DATA ANALYTICS AND SYSTEM ADMINISTRATION SPECIALIST

About the role

The Data Analytics and System Administration Specialist provides ongoing maintenance of current data sets and dashboards, system administration, and supports development of new data sets and dashboards by partnering with functional and program leaders to identify business process requirements and data analytics to address ongoing operational and process improvement needs. The role ensures trauma‑informed care, supports collaborative communication across program staff, and follows agency guidelines to maintain confidentiality.

Responsibilities

• Updates, operates, and documents maintenance activities for current data analytics dashboards.
• Assists with the development and testing of newly formed data sets and dashboards.
• Serves as primary contact for troubleshooting and problem solving with data analytics platforms and dashboards.
• Participates in meetings with agency leaders and functional programs to design, develop, and establish data tools that assist program leaders in meeting requirements and making programmatic decisions.
• Assists with implementing structured data analytics utilizing data automation (extract/transform/load, ETL) processes to minimize day‑to‑day operational intervention and ensure data security.
• Develops, maintains, and serves as primary contact for agency SharePoint and Teams Intranet suite.
• Serves as lead system administration for commercial or funder platforms as assigned.
• In coordination with leadership and/or administrative services, develops automated processes using Microsoft Office Suite tools and data platforms.
• Assists in the development of data operations and analytics standards and processes.
• Develops and provides data analytic reports to leadership as requested.
• Develops and facilitates training for targeted users of data analytics to ensure ease of understanding and utilization.
• Develops and facilitates training for assigned platforms and serves as system administrator.
• Provides guidance for data analytics and reporting within multiple data systems used throughout the agency.
• Participates in relevant agency meetings and/or trainings.
• Actively pursues development of professional competencies related to job role performance through reading, supervision, in‑service training, and attendance at conferences and workshops.
• Supports the Agency's Mission, Vision, Values, Strategic Plan, and Core Competency initiatives (Collaborative and Community Focused, Innovative and Entrepreneurial, Culturally Competent and Diverse).
• Performs other duties as assigned.

Qualifications

Education: Bachelor’s degree in business, Data Sciences, Information Technology, System Administration, or related field. Equivalent combination of education and experience will be considered.

Experience: Three years of experience working in an IT or Business position demonstrating Process and Data Analytics deliverables. Experience in Power BI, Microsoft Office 365 suite including SharePoint, Power Automate, Forms and Teams. Experience with extract/transform/load (ETL) processes. Experience working with highly secure data environments. Programming experience: DAX (required); other desirable: C#, SQL, Python. Experience with Comply Track, Financial Edge and EHR systems is highly desirable. A combination of education and experience will be considered.

Skills

• Power BI
• Microsoft Office 365 suite (SharePoint, Power Automate, Forms, Teams)
• Extract/transform/load (ETL) processes
• DAX (required)
• C# (desirable)
• SQL (desirable)
• Python (desirable)
• Comply Track
• Financial Edge
• EHR systems

Benefits

• Competitive salary and 403(b) retirement plan
• Generous time off package and work‑life balance
• Comprehensive benefits package
• Supportive and collaborative environment
• Opportunities for growth and development
• Intrinsic reward of truly making a difference in people's lives

Pay

Salary: $68,000–$70,000 per year

Schedule

Schedule: Monday–Friday, 8 am–4 pm