Data Analyst, Senior Specialist

About the role

USDI Analytics is responsible for delivering insights that help Vanguard improve client outcomes and drive strategic business decisions across the U.S. Direct Investor business. As part of this mission, the team partners closely with the Client Experience Transformation Office (CXTO) to advance Vanguard's enterprise client experience strategy, measurement framework, and transformation efforts.

Core Responsibilities

• Engages with internal partners to understand business strategy, questions and goals.
• Bridges business requests with analytical projects, leading complex projects to completion.
• Delegates tasks and provides tactical and strategic guidance to peers.
• Serves as the analytics expert on cross-functional teams for enterprise-wide strategic initiatives.
• Acquires and compiles structured and unstructured data, verifying its quality, accuracy, and reasonableness.
• Develops data quality standards and tools/methods for measuring and improving data quality.
• Performs analyses of data from multiple sources to surface trends and insights using advanced analytical methods and machine learning.
• Validates analytical techniques employed by other analysts.
• Prepares and delivers expert-level visualizations and internal presentations that translate analytic insights into tangible, actionable solutions for senior leader stakeholders to implement.
• Develops, owns, and manages recurring analytic or reporting processes.
• Demonstrates expertise in data visualization and mentors analysts on data visualization best practices.
• Develops the analytics community at Vanguard by mentoring, coaching, and connecting others with resources and training.
• Stays abreast of emerging trends and external best practices. Participates and presents during scheduled analytics seminars.
• Participates in special projects and performs other duties as assigned.

Qualifications

• Minimum of eight years related work experience.
• Undergraduate degree or equivalent combination of training and experience.
• Graduate degree preferred.