Data Analyst (Power Control Center), Emerging Talent Intern (Spring)

About the role

Department of Subways, Midtown West, New York City, NY – Data Analyst (Power Control Center), Emerging Talent Intern. The Power Control Center (PCC) supports New York City Transit’s power-related operations across the subway system, including traction power, equipment outages, planned work, incidents, unusual occurrences, and emergency conditions. The department coordinates with control center staff, field teams, maintenance groups, and other internal stakeholders to help ensure power-related issues are properly tracked, communicated, and documented. PCC’s work supports safe, reliable, and efficient subway operations across NYCT.

Responsibilities

• Assist with reviewing existing Power BI reports and identifying overlapping metrics, data sources, and dashboard components.
• Support the consolidation of multiple Power BI reports into one centralized dashboard with clear visuals, dynamic filtering, and consistent reporting logic.
• Help validate data accuracy across different databases, reports, and source systems.
• Assist in documenting dashboard requirements, business rules, KPIs, and user feedback.
• Support the AI Insights proof-of-concept by helping organize use cases, data sources, sample questions, expected outputs, and testing results.
• Help test AI Insights functionality and document findings, limitations, and improvement opportunities.
• Review the existing SharePoint site and recommend improvements to folder structure, naming conventions, document libraries, and overall organization.
• Assist with creating user-friendly documentation, process guides, and standard operating procedures for dashboards, SharePoint usage, and AI Insights workflows.
• Support basic records management tasks, including filing, organizing, and maintaining documents for departmental records as needed.

Qualifications

• Proficiency in Microsoft Office Suite is a must.
• Organizational, analytical and communication skills.
• Ability to work well under pressure and prioritize tasks effectively.
• Keen eye for detail and ability to work independently while being an active team player.
• Matriculated in a graduate program in good standing with at least a 2.8 GPA.
• Preferred major: Computer Science or related field.
• Authorized to work in the United States at the time of application.
• Submit transcript.

Pay

$21.00 per hour (Graduate level)

Schedule

Onsite internship requiring regular, in-person attendance with a minimum of 20 hours per week.