Data Analysis - Enterprise Reporting Manager

About the role

Toyota Financial Services (TFS) is looking for highly motivated Managers for various open roles across our Analytics group that will lead teams of analysts directly reporting to them. The purpose of these teams is to find actionable analytical insights, effectively tell the story supported by data, and ultimately provide tangible business value by leveraging data and business knowledge to influence data-driven business decisions. This role exists to help the organization solve its largest business questions and issues, improve customer experience, and increase profitability through data-driven methods.

This position is based at the Toyota Headquarters in Plano, TX with an expectation to be onsite 2-3 days per week.

Analytics Teams with Manager Openings

• Enterprise Reporting & Analytics: Transforms complex datasets into understandable and actionable insights. Creates informative visualizations and presentations for all levels of the company. Partners with Service Operations and other groups to deliver descriptive analytics through dashboards, reports, and bespoke data visualizations. Uses Tableau, SQL, and Python to translate business needs into clear, scalable reporting solutions.

Responsibilities

• Lead analytical initiatives requested by the business as well as those created organically through data exploration
• Develop analysts by guiding their data consumption, interpretation, analysis, and storytelling skills (PowerPoint, Tableau/Looker, verbal, written)
• Influence executives with recommended actions based on team insights through presentations, data visualizations (Tableau, Power BI), and clear verbal and written communications
• Collaborate with business leaders and stakeholders to uncover business needs and the true questions the company is trying to answer
• Apply coding skills to obtain data needed for team analyses
• Use creative problem-solving and quantitative analytical skills, including statistical methods, to connect insights in the data
• Assess quantitative and qualitative impacts of possible actions based on discovered insights, considering customers, employees, and the company
• Build relationships with key stakeholders across Toyota such as Sales, Marketing, Servicing, Insurance, Risk, Technology, Legal/Compliance, Finance, Treasury, Commercial Lending, etc.
• Become a subject matter expert for one or more business areas and their strategies, processes, and policies to have a holistic approach to analysis and insight generation
• Guide, mentor, and train analysts on best practices for analysis and data storytelling
• Proactively find insights through data exploration and business knowledge even without explicit stakeholder requests
• Utilize strong verbal and written communication skills

Requirements

• Bachelor’s degree (or higher) in any field with an emphasis on quantitative analysis including Business Analytics, Information Science, Business/Finance, Economics, Mathematics, Engineering, Marketing, Consumer Insights or closely related field / STEM degree
• 5+ years of equivalent and relevant work experience
• Prior experience leading analytical teams or leading large initiatives with indirect leadership to other analysts
• Experience developing, training, and motivating a team of analysts
• SQL skills (certain Analytics teams also use Python; coding testing will be conducted in the interview process)
• Experience using creative and quantitative problem-solving skills
• Experience proposing strategic recommendations to management and clearly articulating technical concepts to non-technical audiences
• Basic statistics knowledge
• Added bonus if you have an MBA or Master’s degree in an analytical field
• Proven experience leading large-scale infrastructure, modeling and/or analytics projects
• Auto Financing, Consumer Lending and/or Financial Services experience