Data Analysis and Visualization Specialist

About the role

The Specialist, Data Analysis and Visualization supports the timely and accurate processing of data and contributes to foundational data analysis efforts within the Product Data Operations function. This role gathers and reviews data from multiple sources, conducts basic analyses, and helps produce clear, interpretable outputs for internal stakeholders.

This position provides cross-organizational support to ensure consistency in data submission and processing, serving as a liaison between product, account management team, implementations/care teams and the Product Data Operations team. The Specialist plays a key role in maintaining data accuracy and operational efficiency while building knowledge of data structures, tools, and organizational processes.

Responsibilities

• Supports the timely, accurate intake, validation, and processing of data.
• Gathers, organizes, and reviews data from internal and external sources to ensure completeness and consistency.
• Performs basic data analysis to identify trends, discrepancies, or quality issues.
• Aids in developing reports, summaries, and simple visualizations for internal stakeholders.
• Collaborates with cross-functional teams to support data submission, processing, and consistency efforts.
• Communicates data-related findings clearly to team members and stakeholders.
• Follows established processes and standards for data handling, documentation, and reporting.
• Escalates atypical issues or data discrepancies to senior team members or management.
• Applies knowledge gained through guidance and escalation to improve future work.
• Utilizes data tools (e.g., SQL or other analytical tools) to support basic queries and analysis.
• Participates in team initiatives and contributes to continuous improvement of data processes.
• Tracks work tasks and priorities within team tools.

Requirements

Bachelor's degree in Information Technology, Business, Data Analytics, or any related field. A combination of education and experience including military service will also be considered.

One year direct and relevant experience in data analysis or related work.

Experience supporting data analysis and developing basic insights from data.

Exposure to one or more data analysis tools.

Basic understanding of data analysis concepts, data structures, and data quality practices.

Proficiency with Microsoft Office Suite and collaboration tools.

Familiarity with CRM tools (including Salesforce or other similar CRM tools).

Developing proficiency in data analysis tools and technologies.

Ability to:

• Perform routine data analysis and identify inconsistencies or issues.
• Translate data into clear, understandable outputs for non-technical audiences.
• Collaborate effectively with cross-functional teams.
• Follow established processes and apply guidance to new situations.
• Manage multiple tasks with guidance and prioritize effectively, maintaining focus in dynamic environments to ensure successful completion of work despite obstacles and ambiguity by proactively identifying and proposing solutions.
• Strong written, verbal, and interpersonal communication skills.
• Strong attention to detail and organizational skills.
• Ability to appropriately escalate issues and adjust processes and procedures from feedback and direction.

Qualifications

Demonstrates the Clearinghouse's core competencies: customer focus, optimizes work processes, communicates effectively, collaborates, and is open and authentic.

Must live within a commutable distance to Herndon, VA or in one of the Clearinghouse's approved States for hiring purposes.

Must be currently authorized to work in the United States on a full-time basis.

Must be at least 18 years old.

Skills

Working with large or complex datasets in an academic or professional setting.

Previous experience utilizing data tools (e.g., SQL or other analytical tools) supporting basic queries and analysis.

Knowledge of education data, student outcomes, or related domain experience.

Familiarity with data visualization tools (e.g., Tableau, Power BI, or similar).

Exposure to Agile or SCRUM methodologies and working within project tracking tools (e.g., Jira, Rally, Confluence).

Basic understanding of data governance, data quality, or data management concepts.

Benefits and Related Information

The National Student Clearinghouse provides a robust benefit program designed to help meet the needs of each employee and their family, both now and in the future. We offer comprehensive medical, dental, and vision insurance, as well as life and disability insurance benefits, for employees and their qualified dependents.

We offer a very generous 401k matching contribution program with the opportunity to defer pre-tax and Roth contributions, as well as catch-up contributions for those who are eligible!

Additional perks include mental health with up to eight free therapy sessions for employees and their family members and well-being reward benefits. With the Clearinghouse being an eligible 501(3)(c) nonprofit organization, employees are eligible for service credit towards the Public Service Loan Forgiveness program (PSLF).

To find out more, please request a copy of our Benefits at a Glance!

Additionally, we reasonably believe that the salary range for this position is between $59,500 and $74,000. The pay range listed above represents a good faith estimate and is not a guarantee of compensation or salary. The National Student Clearinghouse considers multiple factors when determining base pay for offers, including but not limited to the responsibilities and scope of the role, as well as a candidate’s experience, education, knowledge, skills, abilities, internal equity, and alignment with market data.