Data & AI Manager

About The Role

Zilwa Resort Ltd is looking for a passionate Data & AI Manager – Hotel Cluster who can harness the latest technologies to create a state-of-the-art Data & AI Department for Zilwa Attitude and Paradise Cove Boutique Hotel.

Key Responsibilities

• Oversee BI, analytics, data engineering, and AI/Machine Learning initiatives from ideation to production.
• Develop BI Solutions
• Design and deliver dashboards, reports, and visualizations that support strategic and operational decision-making.
• Data Integration & Automation
• Integrate data from multiple sources and automate workflows to improve efficiency and data accuracy.
• Performance Optimisation
• Monitor, troubleshoot, and optimise BI systems to ensure fast and reliable data processing.
• Stakeholder Collaboration
• Engage with internal stakeholders to gather requirements and deliver tailored BI solutions aligned with business objectives.
• Analytics Support
• Provide data and technical expertise to support analytics and data science initiatives.
• Data Quality & Governance
• Ensure data integrity, security, and compliance with governance standards.
• Continuous Improvement
• Stay current on BI tools, technologies, and industry best practices to enhance solutions.
• Documentation & Knowledge Sharing
• Maintain clear documentation of BI systems and processes, supporting team collaboration and knowledge transfer.

About You – Qualifications & Skills

• A degree in Computer Science, Information Systems, or a related field, with at least 2 to 3 years’ relevant experience
• Strong analytical mindset with the ability to interpret complex datasets, identify trends, and deliver actionable insights
• Proven experience with Power BI (or similar BI tools), including building interactive dashboards and reports
• Ability to translate business needs into effective data analysis solutions
• Solid knowledge of SQL, relational databases, data warehousing (star/snowflake schemas), and ETL processes
• Strong Power BI (DAX, Power Query/M, data modeling, RLS, gateways, workspaces)
• SQL proficiency (T-SQL or similar); ETL experience
• Familiarity with data governance frameworks, including data security, privacy, and risk management principles
• A proactive approach to continuous learning, keeping up to date with BI trends and best practices

Benefits & Culture

• Profit-sharing scheme
• Pension
• Medical insurance
• Discounts in our hotels
• Meals at work
• A good work-life balance!
• Fun activity days
• Long-service awards
• Recognition awards
• Attitude Family Member Children Education Fund

Candidate Selection Criteria

• Appear confident, well groomed and dressed in a smart casual manner
• Personality: warm, welcoming and pleasant
• Act with integrity
• Communicate effectively
• Fair and firm management abilities with high influencing skills
• Strong Administration skills
• Creative and Innovative
• Hands-on approach to all operational aspects
• Excellent Communication Skills
• Initiative
• Self-motivated
• Coaching Skills
• Work Condition
• Working Monday to Friday 8h00-16h00 and Saturday 08h00 to 12h00. However, depending on the exigencies of our operations, we expect the candidate to be flexible.

Message from your future manager

N+1: We Believe in equal opportunities We celebrate diversity and champion equality and inclusion, encouraging people from all ethnicities, genders, sexual orientations and ages to apply. This unity is key to our work culture. We want to set every Family Member up for success, so if you need anything to perform to your best or make work arrangements more comfortable, we will do our best to accommodate you.