DAM Analyst

About the role

The role is for a Business Analyst with a focus on Digital Asset Management (DAM) systems. The ideal candidate should have at least 5 years of experience with leading DAM software.

Responsibilities

• Utilize 5+ years of experience with leading DAM software to meet business needs effectively.
• Collaborate with business stakeholders to define data models and vocabularies, working closely with IS&T to develop workable solutions.
• Clarify and translate business requirements into unambiguous features and functionalities.
• Review existing DAM features, proactively guiding business adoption to enhance value.
• Develop creative training materials (videos, slide decks, etc.) and conduct Train-the-Trainer sessions.
• Facilitate Office Hours to provide educational sessions on specific DAM features for business users.
• Identify opportunities for DAM platform improvements and collaborate with IS&T for implementation.
• Create and maintain comprehensive user guides for the application and new releases.
• Provide ongoing support to business teams to ensure smooth operation and adoption of the DAM platform.

Requirements

Apple Experience Preferred