Dairy Supervisor
Tom Thumb Supermarket · Rowlett, TX · 1 mo ago
ManagementFull-time
About the role
Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand. We are looking for someone who wants to make an impact by leading, innovating, and contributing to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.
Responsibilities
Position Summary
- Oversee the daily operations of the Dairy Department to ensure outstanding customer service, product availability, inventory accuracy, merchandising excellence, and compliance with company standards.
- Lead department associates, manage inventory levels, monitor product freshness, and support sales growth while maintaining a clean, organized, and customer-focused department.
Key Responsibilities
Department Operations
- Oversee the day-to-day operations of the Dairy Department.
- Ensure dairy products are properly stocked, rotated, and merchandised according to company standards.
- Monitor inventory levels and maintain optimal in-stock conditions.
- Maintain department cleanliness, organization, and overall presentation.
- Ensure proper execution of promotions, seasonal programs, and merchandising initiatives.
Leadership & Team Development
- Supervise, train, and develop dairy associates.
- Assign daily tasks and monitor department productivity.
- Provide coaching, feedback, and recognition to support associate growth and performance.
- Foster a culture of teamwork, accountability, safety, and customer service excellence.
- Support hiring, onboarding, and training activities as needed.
Customer Service
- Deliver and promote exceptional customer service throughout the department.
- Assist customers with product selection and department inquiries.
- Resolve customer concerns and escalate issues when appropriate.
- Ensure associates provide prompt, friendly, and knowledgeable service.
Inventory & Merchandising
- Monitor product movement and inventory levels to reduce out-of-stocks and excess inventory.
- Ensure proper product rotation using FIFO (First In, First Out) practices.
- Monitor and minimize shrink through effective inventory management.
- Verify pricing accuracy, promotional signage, and merchandising standards.
- Support ordering and replenishment activities to meet customer demand.
Food Safety & Compliance
- Ensure compliance with food safety, sanitation, and company operating standards.
- Monitor product freshness, code dates, and temperature logs.
- Maintain accurate documentation related to food safety and inventory controls.
- Promote workplace safety and adherence to all company procedures.
- Assist with audits, inspections, and corrective action plans.
Financial Performance
- Support achievement of department sales, labor, and shrink goals.
- Analyze department performance and identify opportunities for improvement.
- Monitor waste reduction initiatives and inventory accuracy.
- Assist leadership in driving sales and profitability through strong department execution.
Benefits
- Competitive wages paid weekly
- Access to up to 50% of your earned wages before payday, via our partnership with Stream
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve