Dairy Manager

About the role

Oversee one of the most visited departments in our stores, managing a “store within a store” in a fast-paced and friendly environment. As Dairy Manager, you’ll help customers make healthy choices while delivering an extraordinary customer service experience in one of the fastest-growing retailers.

Responsibilities

• Manage activities and functions of the Dairy Department to achieve and maximize sales and profits.
• Direct clerks in the department, overseeing presentation and sanitation standards on the sales floor and in the backroom cooler.
• Process and stock products according to Sprouts dairy standards.
• Deliver outstanding customer service.
• Control inventory to recommended stock levels using proper ordering techniques to maximize sales and minimize stock loss.
• Ensure proper rotation of products to control freshness; remove out-of-code items.
• Handle price changes within the department.
• Engage and evaluate team members through coaching, feedback, and one-on-one development discussions; make recommendations on merit increases via bi-annual performance reviews.
• Regularly attend and participate in in-store meetings.
• Recruit, hire, and make promotion/transfer decisions in collaboration with the Store Manager.
• Exercise independent judgment to address team member concerns; take and document corrective actions, including collaboration with HR for performance management.
• Ensure maximum productivity and efficiency by creating and adjusting schedules and staffing levels.
• Communicate standards, expectations, policy changes, and product knowledge to team members.
• Lead a team to deliver the finest quality of product, highest level of service, and the greatest customer experience.
• Perform general housekeeping in the department; clean and sanitize work areas (including tables, floors, walls, cases, cooler, freezer, etc.).
• Operate and use knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks as needed.
• Use knowledge of scales and weight measures to accurately weigh and label products.

Requirements

• At least 18 years of age with a minimum of 2 years' retail grocery experience.
• Good communication skills and ability to give and take direction in a team environment.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.
• Outgoing and friendly behavior with a positive attitude toward team members and customers.
• Ability to answer phones and take special orders.
• Ability to stand for up to 3 hours continuously, for a total of 8 hours per shift.
• Ability to vertically transfer trays up to 5 lbs. from 7” to 64” for up to 10 hours, and vertically/horizontally transfer items up to 40 lbs. from 5” to 36”, for a distance up to 36 feet for up to 10 hours without mechanical assistance.
• Adhere to all safety, health, and Weights and Measures regulations; achieve and maintain a Food Handlers permit.

Benefits

• Competitive pay.
• Sick time plan to support you or your immediate family’s health.
• Vacation accrual plan.
• Opportunities for career growth.
• 15% discount for you and one other family member in your household on all purchases at Sprouts.
• Flexible schedules.
• Employee Assistance Program (EAP).
• 401(K) Retirement savings plan with a generous company match.
• Company-paid life insurance.
• Contests and appreciation events throughout the year with prizes, food, and fun.
• Bonus based on company and/or individual performance (eligibility requirements may apply).
• Affordable benefit coverage, including medical, dental, and vision (eligibility requirements may apply).
• Health Savings Account with company match (eligibility requirements may apply).
• Pre-tax Flexible Spending Accounts for healthcare and dependent care (eligibility requirements may apply).
• Company-paid short-term disability coverage (eligibility requirements may apply).
• Paid parental leave for both mothers and fathers (eligibility requirements may apply).
• Paid holidays (eligibility requirements may apply).
• DailyPay: Access your earned wages before payday at no extra cost.

Sprouts is committed to fostering an inclusive, respectful, and caring workplace culture through Team Member Resource Groups (TMRGs) that celebrate diversity and empower team members to thrive.