Dairy Manager

About the role

Oversee one of the most visited departments in our stores as the Dairy Manager. Manage a “store within a store” in a fast-paced, friendly environment while delivering an extraordinary customer service experience and helping people make healthy choices.

Responsibilities

• Manage activities and functions of the Dairy Department to achieve and maximize sales and profits.
• Direct clerks in the department, overseeing presentation and sanitation standards on the sales floor and in the backroom cooler.
• Process and stock products according to Sprouts dairy standards.
• Deliver outstanding customer service.
• Control inventory to recommended stock levels using proper ordering techniques to maximize sales and minimize stock loss.
• Ensure proper rotation of products to control freshness; remove out-of-code items.
• Implement price changes within the department.
• Engage and evaluate team members through coaching, feedback, and one-on-one development discussions; make recommendations on merit increases via bi-annual performance reviews.
• Regularly attend and participate in in-store meetings.
• Recruit, hire, and make promotion/transfer decisions in collaboration with the Store Manager.
• Exercise independent judgment to address team member concerns and document corrective actions when needed, including collaboration with HR for performance management.
• Ensure maximum productivity and efficiency by creating and adjusting schedules and staffing levels.
• Communicate standards, expectations, policy changes, and product knowledge to team members.
• Lead a team to deliver the finest quality of product, highest level of service, and the greatest customer experience.
• Perform general housekeeping in the department; clean and sanitize work areas (including tables, floors, walls, cases, cooler, freezer, etc.).
• Operate and use knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks as needed.
• Accurately weigh and label products using knowledge of scales and weight measures.

Requirements

• At least 18 years of age with a minimum of 2 years' retail grocery experience.
• Good communication skills and ability to work in a team environment.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.
• Outgoing and friendly behavior with a positive attitude toward team members and customers.
• Ability to answer phones and take special orders.
• Ability to stand for up to 3 hours continuously, for a total of 8 hours per shift.
• Ability to vertically transfer trays up to 5 lbs. from 7” to 64” for up to 10 hours, and vertically/horizontally transfer items up to 40 lbs. from 5” to 36” for a distance up to 36 feet for up to 10 hours without mechanical assistance.
• Adhere to all safety, health, and Weights and Measures regulations; maintain a Food Handlers permit.

Benefits

• Competitive pay.
• Sick time plan to support you or your immediate family’s health.
• Vacation accrual plan.
• Opportunities for career growth.
• 15% discount for you and one other family member on all purchases at Sprouts.
• Flexible schedules.
• Employee Assistance Program (EAP).
• 401(K) Retirement savings plan with a generous company match.
• Company-paid life insurance.
• Contests and appreciation events throughout the year with prizes, food, and fun.
• Eligibility for additional benefits may apply, including:
  • Bonus based on company and/or individual performance.
  • Affordable benefit coverage, including medical, dental, and vision.
  • Health Savings Account with company match.
  • Pre-tax Flexible Spending Accounts for healthcare and dependent care.
  • Company-paid short-term disability coverage.
  • Paid parental leave for both mothers and fathers.
  • Paid holidays.
• DailyPay: Access your earned wages before payday at no extra cost.

Why join us

At Sprouts, we focus on customer service in a fun, friendly, old-fashioned farmer’s market setting. Grow your career in healthy living with a fast-paced, rapidly growing company that empowers teams and fosters an inclusive, respectful, and caring workplace culture. Join one of our Team Member Resource Groups (TMRGs) to connect, grow, and celebrate diversity:

• Inspiring Women at Sprouts
• Rainbow Alliance at Sprouts
• Sabor at Sprouts
• Soul at Sprouts
• Honored to Serve at Sprouts