Dairy Frozen Supervisor

About the role

As a family‑owned company, Meijer provides career and community opportunities focused on leadership, personal growth, and development. This position plans, directs, and supervises team members in daily store operations across various departments, mentors and coaches staff, implements strategies to improve customer service and sales, and maintains store appearance according to company standards.

Responsibilities

• Plan, direct, and supervise team members in day‑to‑day operations across multiple store departments.
• Mentor and coach all team members, providing clear direction and development opportunities.
• Implement strategies to improve customer service, drive sales, and ensure quick, efficient service.
• Maintain store appearance, focusing on prime shopping hours, product presentation, and company standards.
• Ensure a positive company image by delivering courteous, friendly, and efficient service to customers and team members.
• Handle staffing, selection, and hiring to meet staffing needs.
• Promote succession planning by identifying development needs, providing career paths, and participating in promotion decisions.
• Document and apply disciplinary actions and make recommendations concerning discharge.
• Manage P&L, achieve sales targets, and maintain shrink for the department.
• Model exceptional, fast, and friendly customer service.
• Communicate the Meijer Friendly Initiative in all team meetings and conversations.
• Mentor and coach team members to exceed customer service and sales goals while maintaining Meijer standards.
• Ensure thorough training for all team members and completion of required training.
• Spend the majority of time on the sales floor communicating with customers and team members to ensure exceptional service.
• Promote a safe work environment.
• Maintain reliable and consistent attendance.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent (required).
• 2–3 years of related retail experience.
• 1 year of management experience.
• Rotational experience in other store areas (meat, bakery, produce, deli, customer service, product flow) is helpful.
• Strong communication skills to provide clear and precise direction.
• Proven ability to resolve conflict by addressing root‑cause issues.
• Ability to manage multiple tasks simultaneously.
• Skill in analyzing financial and statistical information to make informed decisions.
• Experience teaching suggestive selling techniques.
• Commitment to a safety‑first work environment.
• Demonstrated ability to mentor team members at all levels, including SDITs, hourly staff, and team leaders.
• Successful completion of all required certifications.

Benefits

• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Paid education assistance
• Team member discount
• Development programs for advancement and career growth

Pay

Weekly pay.

Schedule

Scheduling flexibility.