Dairy/Frozen Assistant

USD $19.00/Hr.

About the role

The Dairy/Frozen Assistant is responsible for assisting the Dairy/Frozen Manager in the successful operation and profitability of the Dairy/Frozen department.

Responsibilities

• Provide world-class customer service as a number one priority.
• Exemplify integrity, responsibility, and excellence and adhere to all policies.
• Create inviting, full, and shoppable departments.
• Assist the department manager in ordering for the dairy and frozen departments and maintain accurate inventory levels.
• Assist in managing margin, COGs, and overall department profitability, including minimizing shrink and maximizing effective purchasing.
• Ensure all in-stock products/conditions meet company standards.
• Offer and follow up on special orders.
• Merchandise shelves, endcaps, and dynamic displays.
• Assist in managing as well as participate in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
• Assist in training and monitoring of department personnel, including assigning and following up on tasks.
• Conduct active and passive demos.
• Work with department managers to address performance issues within the department.
• Support store opening and closing activities, including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities.
• Handle register functions, including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.
• Maintain the safety and security of customers and employees.
• Answer customer questions per company standards and policies, including the use of health-supportive statements and/or statements of nutritional support.
• Continually increase product knowledge.
• Use SAP and inventory management software, email, and other IS programs as needed.
• Work a schedule based on store needs, which includes evenings, weekends, and holidays.

This position requires working five days, 40 hours per week, and attending mandatory store meetings. Although this is a general outline of job responsibilities, all employees are expected to be “hands-on” and do whatever it takes to get the job done and make the company thrive.

Requirements

• High School diploma, GED, or equivalent preferred.
• 1 year of experience in grocery or retail environment preferred; natural foods background is a plus.
• 1 year of experience supervising others preferred.
• Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
• Ability to manage changing priorities and stay focused on the task at hand.
• Possess a sense of urgency in the completion of tasks.
• Possess excellent customer service skills.
• Highly organized with great attention to detail.
• Ability to take direction and follow through.
• Must be cashier trained and able to count currency.
• Proficient in MS Word, Excel, and Outlook.

Benefits

Here’s an overview of the benefits offered:

• Birthday Bonus Pay
• Vitamin Bucks (up to $2,080 earned as store credit annually)
• Holiday Pay for 5 Holidays – Stores Closed
• Paid Time Off (sick days and vacation) that increases with tenure
• Paid Nutrition Education
• good4u Crew Member Discount
• {N}power Program (customer appreciation and rewards program)
• Regular, scheduled pay increases
• Advancement opportunities and career development
• Health and Wellness Program
• Employee Assistance Program (EAP)
• Employee Referral Program

Full-Time Crew Members (30+ hours/week) also receive:

• Medical, Dental, and Vision Insurance
• Paid Parental Leave
• Paid Medical Leave (through company-paid short-term disability insurance)
• Company-Paid Short-Term Disability Insurance
• Company-Paid Life Insurance
• Voluntary Benefits including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
• Retirement Savings Plan (401k) with discretionary company match
• Healthcare and Dependent Care Flexible Spending Account (FSA)
• Health Savings Account (HSA) with company match

Physical Capabilities and Environmental Demands

Physical Requirements:

• Constantly lift or carry up to 10 lbs.
• Frequently lift or carry 11-20 lbs.
• Occasionally lift or carry 21-50 lbs.
• Occasionally lift or carry 51-100 lbs. with a team lift.
• Frequently push or pull up to 15 lbs.
• Occasionally push or pull 16-100 lbs.
• Occasionally use a computer for data entry and mouse use.
• Constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
• Frequently reach above chest.
• Occasionally sit, squat, kneel, and climb as needed.

Environmental Requirements:

• Frequently work with sharp tools and equipment, dust, fumes, and congested worksites.
• Occasionally work with noise, cold, heat, wet, humid conditions, outside, heights, and contact stress.