Dairy/Frozen Assistant

Responsibilities

• Providing World Class Customer Service as a number one priority.
• Exemplifying integrity, responsibility, and excellence and adhering to all policies.
• Creating inviting, full and shoppable departments.
• Maintaining accurate inventory levels and managing margin, COGs, and overall department profitability.
• Ensuring all in-stock products/conditions meet company standards.
• Offering and following up on special orders.
• Merchandising shelves, endcaps, and dynamic displays.
• Managing and participating in tagging, facing, rotating, cleaning, markdowns, and stocking.
• Training and monitoring of department personnel, including assigning and following up on tasks.
• Conducting active and passive demos.
• Addressing performance issues within the department.
• Supporting store opening and closing activities, including Daily Sales Report (DSR) and cash handling.
• Handling register functions, including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes.
• Maintaining the safety and security of customers and employees.
• Answering customer questions per company standards and policies, including the use of Health Supportive statements and/or statements of nutritional support.
• Continually increasing product knowledge.
• Using SAP and inventory management software, emailing, and utilizing other IS programs as needed.
• Working a schedule based on store needs which includes evenings, weekends, holidays.

Qualifications

• High School diploma, GED, or equivalent preferred.
• 1 year of experience in grocery or retail environment preferred; natural foods background is a plus.
• 1 year of experience supervising others preferred.
• Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
• Ability to manage changing priorities and to stay focused with the task at hand.
• Possess a sense of urgency in the completion of tasks.
• Possess excellent customer service skills.
• Highly organized with great attention to detail.
• Able to take direction and follow through.
• Must be cashier trained and able to count currency.
• Proficient in MS Word, Excel, and Outlook.

Benefits

• Birthday Bonus Pay
• Vitamin Bucks (up to $2,080 earned as store credit annually)
• Holiday Pay for 5 Holidays – Stores Closed
• Paid Time Off (sick days and vacation) that Increases with Tenure
• good4u Crew Member Discount
• {N}power Program (customer appreciation and rewards program)
• Regular, Scheduled Pay Increases
• Advancement Opportunities and Career Development
• Health and Wellness Program
• Employee Assistance Program (EAP)
• Employee Referral Program
• Full-Time Crew Members (30+ hours/week)
• Medical, Dental, and Vision Insurance
• Paid Parental Leave
• Paid Medical Leave (through company paid short-term disability insurance)
• Company Paid Short-Term Disability Insurance
• Company Paid Life Insurance
• Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
• Retirement Savings Plan (401k) with discretionary Company Match
• Health Savings Account (HSA) with Company Match
• Diversity Statement
• Physical Capabilities And Environmental Demands