Dairy & Freezer Clerk Full Time

About the Role

The Dairy & Freezer Clerk is responsible for maintaining the dairy and freezer sections by ensuring proper stocking, rotation, and product integrity. This role supports merchandising, inventory management, and compliance with food safety standards while delivering excellent service to Members. The Dairy & Freezer Clerk plays an essential role in keeping the department organized and efficient, contributing to the overall success of the perishables team.

Why You’ll Love Working at BJ’s

At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being, and future—both on and off the job.

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
• Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.*

*Eligibility requirements vary by position.

Responsibilities

Team Member Engagement

• Demonstrate inclusive behavior, make ethical choices, and approach your work with a positive and solution-oriented mindset.
• Foster open communication and trust.
• Acknowledge others’ contributions, support team success, and help create a positive, encouraging work environment.

Member Experience

• Ensure daily execution of Grand Opening Look Daily (GOLD) Member Standards and consistently reinforce key service behaviors: Greet, Anticipate, Appreciate (GAA); Fast, Friendly, Full, Fresh, Clean; and Listen, Apologize, Solve, Thank (LAST).
• Engage with Members in a friendly and helpful manner to contribute to a premium shopping experience.
• Address Member questions or concerns promptly and escalate unresolved issues to a supervisor when necessary.

Operational Excellence

• Consistently deliver GOLD Standards in your club.
• Perform daily responsibilities with accuracy and consistency to support improvement in key performance areas and help the club meet or exceed targets.
• Use supplies responsibly and follow scheduling expectations to help the club stay within labor and supply goals.
• Complete tasks efficiently and accurately and follow best practices to help drive strong club results.
• Learn how your role impacts key club metrics and contribute to overall department performance through consistent execution.

Major Tasks & Key Accountabilities

• Stock all dairy and freezer products according to company planograms to maintain visual standards and ensure consistent member experience.
• Support cold chain integrity by monitoring temperature control and replenishing low or missing items to ensure freshness and availability.
• Apply FIFO (First In, First Out) rotation procedures to reduce waste and maintain optimal product quality.
• Regularly inspect products for expiration dates and condition, removing any damaged or outdated items to uphold food safety standards.
• Follow all food safety and sanitation standards, including the routine cleaning of coolers, freezers, equipment, and shelving.
• Monitor dairy and freezer in-stock levels and assist with replenishment efforts to maintain a full and shoppable department.
• Verify that all items are correctly signed and priced to avoid member confusion and support smooth checkout operations.
• Assist with seasonal transitions and merchandising plans to drive sales and enhance the member shopping experience.
• Execute all dairy and freezer operations in alignment with company standards to ensure consistency and operational excellence.
• Provide additional support across departments as needed.
• Demonstrate consistent presence to support operations, provide leadership coverage, and ensure smooth club execution.

Requirements

• 1+ year of experience in dairy, freezer, grocery, or retail operations preferred.
• Basic knowledge of cold chain management, food safety standards, and product handling requirements.
• Strong attention to detail with organizational and multitasking skills.
• Proficiency in basic computer applications (MS Word, Excel, Email) preferred.
• Must be at least 18 years of age.

Job Conditions

• Frequent standing and movement on hard surfaces.
• Regular lifting of up to 30 pounds; occasional heavier lifting with assistance.
• Exposure to temperature variations in refrigerated and freezer storage areas.
• Potential exposure to cleaning agents and frozen/dairy-related allergens.

Pay

The pay range for this position starts at $16.50 per hour. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications.