DAIRY/DEPT LEADER

About the role

Create an outstanding customer experience by embracing the Customer 1st strategy and encouraging associates to deliver excellent customer service. Establish and maintain a safe and clean environment that encourages our customers to return.

Responsibilities

• Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards and expenses.
• Direct and supervise all functions, duties and activities for the department.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Requirements

• Minimum: Be 18 or older
• Desired: High school education or equivalent preferred
• Management experience preferred
• Dairy experience
• Retail experience
• Second language (verbal, reading and/or writing) preferred

Qualifications

• Promote trust and respect among associates, with a positive attitude.
• Communicate company, department, and job specific information to associates.
• Establish performance goals for department and empower associates to meet or exceed goals and targets through teamwork.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on performance of their job and participate in the performance appraisal process.

Skills

• Direct and supervise all functions, duties and activities for the department.
• Communicate company, department, and job specific information to associates.
• Establish performance goals for department and empower associates to meet or exceed goals and targets through teamwork.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on performance of their job and participate in the performance appraisal process.

Benefits

• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

Pay

N/A

Schedule

N/A