DAIRY/CLERK

Position Summary

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Requirements

• Retail experience
• Second language (speaking, reading and/or writing)
• Able to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Qualifications

• Ability to promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important and appreciated
• Gain and maintain knowledge of products sold within the department
• Offer product samples to help customers discover new items or products they inquire about
• Inform customers of dairy specials
• Provide customers with fresh products that they have ordered
• Recommend dairy items to customers to ensure they get the products they want and need
• Check product quality to ensure freshness
• Review "sell by" dates and take appropriate action
• Label, stock and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Create and display promotional materials
• Inform customers of dairy specials
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults

Skills

• Ability to perform the essential functions of this position with or without reasonable accommodation

Pay

TBD

Schedule

TBD

Benefits

N/A