Dairy Associate

Founded in 1929, Heinen’s is a premier grocery store chain noted for its quality products and outstanding customer service. With the fourth generation now part of the family-owned business, we operate 23 stores (19 in Cleveland, Ohio and 4 in Chicago, Illinois), two distribution warehouses, one food production plant, and a corporate office. We emphasize quality of life for every associate through competitive compensation, professional development, leadership opportunities, paid time off, and balanced work schedules.

Heinen’s Diamond Difference Standards

As an associate, you will learn, implement, and master key behaviors that distinguish Heinen’s as the premier supermarket in Northeast Ohio and Chicago:

• Professional Appearance – Present yourself, your team, your products, and your department in support of our brand.
• Acknowledge – Greet customers with a smile and eye contact.
• Evaluate – Continuously assess store conditions using our 5-Step QCSSS (Quality, Cleanliness, Stock Levels, Signage, and Serviceable) for excellence.
• Thank – Reinforce positive behaviors by thanking team members for a job well done.
• Engage – Interact with customers when appropriate.

Responsibilities

• Prioritize daily work based on varying business needs.
• Acquire and share knowledge of the Dairy/Frozen Department.
• Write orders using effective pars and planning.
• Work as a team to complete daily tasks, including scanning and recording shrink, order writing, stocking, rotating, and merchandising.
• Monitor and maintain all food handling and temperature standards.
• Attend required corporate meetings and training classes.
• Comply with all personal and food safety company standards.
• Perform other duties as assigned.

Requirements

• Excellent written and verbal communication skills.
• Compliance with all company policies and standards.
• Ability to work with a sense of urgency and independently to achieve daily tasks.
• Capability to work with minimal supervision.
• Frequent lifting and/or moving up to 50 lbs.
• Willingness to work the hours required to meet company objectives, including occasional additional time as needed.
• Willingness to work a non-traditional five-day work schedule, including weekends and evenings.
• Occasional exposure to extreme hot or cold conditions.

Benefits (Illinois)

• Retirement Plan – Company-sponsored 401k plan for eligible full-time and part-time associates with a 5% company match.
• Healthcare Benefits – Medical and pharmacy coverage for full-time associates, including flexible spending, health savings accounts, and commuter benefits. Company-provided dental and vision coverage for full-time and part-time associates.
• Paid Time Off – Paid time off, including paid sick time.
• Insurance – Company-paid life, short-term, and long-term disability insurance.
• Work-Life Balance – Flexible schedules and biweekly scheduling for better work predictability.
• Growth and Development – Daily professional development and leadership opportunities for all associates.
• Wellbeing – Company-provided associate assistance program and family, parental, and personal leave options.