D365 Manager

Responsibilities

• Lead D365 platform operations across workflows, configurations, ticketing, bug fixes, and deployment tuning.
• Redesign workflows and troubleshoot workflow failures across business functions.
• Oversee stabilization and remediation of deployments impacted by current system challenges.
• Manage ERP-centric integration points across multiple systems, assets, and tools.
• Provide direction on data structures, workflow logic, and cross-system dependencies.
• Support data-lake-adjacent items where relevant.
• Lead and develop a team of four focused on D365 operations and enhancements.
• Partner with internal teams and vendors to improve platform performance and stability.

Minimum Requirements

• Strong, hands-on D365 implementation and workflow experience.
• Expertise in workflow logic, ticket remediation, and cross-system troubleshooting.
• Experience with ERP integrations across multiple assets and tools.
• Strong understanding of deployment processes and tuning strategies.
• 3–5+ years of relevant experience.
• Clear communication, collaborative leadership, and ability to excel under pressure.

Benefits

• Comprehensive Healthcare/Dental/Vision Plans
• 401K Retirement Plan with Company Match
• Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
• Paid Volunteer Time
• Paid Parental Leave
• Hotwire Service Discounts – for employees who live on a property serviced by Hotwire.
• Discounted service offerings are provided for high-speed internet, video service, phone, and security service
• Employee Referral Bonuses
• Exclusive Entertainment Discounts/Perks