D1 - Outreach Specialist - Transit - Friday-Tuesday 6am-2:30pm
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content.
We need to parse the posting.
Content:
- Title: Outreach Specialist – Transit Homeless Outreach Full-Time | 37.5 hours/week | Field-Based | 24/7 Program (title not used as heading)
- Intro paragraph: "Do Work That Actually Changes Lives Every night, hundreds of New Yorkers sleep in the subway system. BRC’s Transit Homeless Outreach team meets them where they are—building trust and helping individuals transition into housing and stability. As an Outreach Specialist, you’ll engage directly with individuals experiencing chronic homelessness, providing hands-on support and guidance. This role is ideal for early-career professionals pursuing social work, public health, or human services."
That's about the role.
- "What You’ll Do" list: bullet points.
- "What You’ll Gain" list: bullet points.
- "Who We’re Looking For": bullet points (Bachelor’s degree or equivalent experience, Strong communication..., Ability to build trust..., Valid driver’s license..., Basic computer skills, Preferred Experience..., Interest..., Bilingual..., Internal candidates...). This is requirements/qualifications/skills.
- "Working Environment": description.
- "Schedule": "Full-time, 37.5 hours/week Day, evening, and overnight shifts available"
- "What We Offer": bullet list of benefits.
We need to map to sections: About the role (intro), Responsibilities (What You’ll Do), Requirements (maybe Who We’re Looking For mandatory?), Qualifications (maybe education?), Skills (communication etc), Benefits (What We Offer), Pay (none given), Schedule (given). We should not create Pay section if not present.
We need to decide which sections to include: About the role (intro), Responsibilities, Requirements, Qualifications, Skills, Benefits, Schedule. Possibly combine some.
We must not repeat job title as heading. No Job ID.
We must not include boilerplate.
We need to preserve all substantive info.
We need to use - for any list of duties/requirements/benefits, and
for prose.
We need to output only HTML fragment.
Let's extract content.
Intro paragraph: "Do Work That Actually Changes Lives Every night, hundreds of New Yorkers sleep in the subway system. BRC’s Transit Homeless Outreach team meets them where they are—building trust and helping individuals transition into housing and stability. As an Outreach Specialist, you’ll engage directly with individuals experiencing chronic homelessness, providing hands-on support and guidance. This role is ideal for early-career professionals pursuing social work, public health, or human services."
We can put that under
About the role
with .
Responsibilities: list from "What You’ll Do":
- Conduct compassionate, street-based outreach in transit locations
- Connect clients to housing, medical, mental health, and substance use services
- Complete brief assessments, provide escorts, and make referrals
- Document outreach activity and client interactions
- Work primarily at high-need areas, including end-of-line stations
- Collaborate with partner agencies and outreach teams
We'll put under
Responsibilities
with .
What You’ll Gain: list:
- Hands-on experience in outreach, assessment, and housing navigation within NYC’s homeless services system
- Training in harm reduction, trauma-informed care, and Housing First
- Supervision, mentorship, and clear internal growth pathways
- Tuition assistance and professional development support
- CPR/First Aid certification provided
That could be part of Benefits or maybe Qualifications? But it's more like what you gain (benefits). However we already have a Benefits section from "What We Offer". We could combine "What You’ll Gain" into Benefits or maybe into a separate section like "Benefits and Growth". But we have to follow allowed headings: Benefits, Pay, Schedule, etc. We could put "What You’ll Gain" under Benefits as part of benefits. But we also have separate "What We Offer" list.
Let's see "What We Offer":
- Medical benefits and paid sick time starting Day One
- 3+ weeks vacation, 12 holidays, plus personal time
- 403(b) with employer match
- Tuition assistance and career advancement opportunities
- A mission-driven team committed to staff wellbeing
That's benefits.
Thus we have two benefit-like lists: "What You’ll Gain" (training, experience, certification) and "What We Offer" (medical, vacation, retirement, tuition assistance, team). We could combine them under Benefits.
But we need to avoid duplication. There's some overlap: tuition assistance appears in both. We should keep both but maybe combine.
We could create Benefits section with combined list items from both.
Now Requirements/Qualifications/Skills: "Who We’re Looking For" includes:
- Bachelor’s degree or equivalent experience (qualification)
- Strong communication, documentation, and interpersonal skills (skill)
- Ability to build trust and work effectively in the field (skill)
- Valid driver’s license and willingness to travel across boroughs (requirement)
- Basic computer skills (skill)
- Preferred Experience in outreach, social services, or behavioral health (preferred qualification)
- Interest in working with individuals experiencing homelessness, mental illness, or substance use (preferred)
- Bilingual (Spanish, Polish, Russian, Chinese, or Korean) (preferred skill)
- Internal candidates (e.g., Community Technicians with 6+ months experience) are encouraged to apply. (note)
We could split into Requirements (mandatory) and Qualifications (education/experience) and Skills (abilities). But we have limited headings; we can decide to put all under Requirements or Qualifications.
Given the instruction: Prefer a few substantive sections over many thin ones. So we could combine Requirements, Qualifications, Skills into one section maybe "Requirements". But we have headings for each; we could include only those with substantive content.
We have substantive content for Requirements (Bachelor’s degree, driver's license, etc). For Qualifications maybe education? But we could treat Bachelor’s degree as qualification. For Skills we have communication, interpersonal, computer skills, bilingual, etc.
We could create three sections: Requirements, Qualifications, Skills. But that may be many thin sections. However each has substantive content.
Alternatively we could have one section "Requirements and Qualifications" but not allowed heading. We must use allowed headings exactly: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
Thus we can decide to include Requirements, Qualifications, Skills each with content.
Let's extract:
Requirements (mandatory): Bachelor’s degree or equivalent experience, Valid driver’s license and willingness to travel across boroughs, Basic computer skills.
Qualifications (maybe education/experience): Actually Bachelor’s degree is qualification; also Preferred Experience in outreach, social services, or behavioral health; Interest in working with individuals experiencing homelessness, mental illness, or substance use; Bilingual (Spanish, Polish, Russian, Chinese, or Korean); Internal candidates (e.g., Community Technicians with 6+ months experience) are encouraged to apply.
Skills: Strong communication, documentation, and interpersonal skills; Ability to build trust and work effectively in the field.
But we could also put communication etc under Skills.
Let's decide:
- Requirements: Bachelor’s degree or equivalent experience; Valid driver’s license and willingness to travel across boroughs; Basic computer skills.
- Qualifications: Preferred Experience in outreach, social services, or behavioral health; Interest in working with individuals experiencing homelessness, mental illness, or substance use; Bilingual (Spanish, Polish, Russian, Chinese, or Korean); Internal candidates (e.g., Community Technicians with 6+ months experience) are encouraged to apply.
- Skills: Strong communication, documentation, and interpersonal skills; Ability to build trust and work effectively in the field.
Now Benefits: combine "What You’ll Gain" and "What We Offer". Let's list items:
From What You’ll Gain:
- Hands-on experience in outreach, assessment, and housing navigation within NYC’s homeless services system
- Training in harm reduction, trauma-informed care, and Housing First
- Supervision, mentorship, and clear internal growth pathways
- Tuition assistance and professional development support
- CPR/First Aid certification provided
From What We Offer:
- Medical benefits and paid sick time starting Day One
- 3+ weeks vacation, 12 holidays, plus personal time
- 403(b) with employer match
- Tuition assistance and career advancement opportunities
- A mission-driven team committed to staff wellbeing
Note tuition assistance appears twice; we can keep one entry maybe combine: Tuition assistance and professional development support / career advancement opportunities. Could list both but avoid duplication? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep both mentions, even if similar. Could list both separate items.
Thus Benefits list will have 10 items.
Schedule: "Full-time, 37.5 hours/week Day, evening, and overnight shifts available". We'll put under Schedule
with .
Now About the role: we have intro paragraph.
We also have Working Environment description: "This is a highly active, field-based role. You must be comfortable: Working in transit stations, public spaces, and outdoor environments in all weather Engaging individuals in crisis or with complex behavioral health needs Working closely with individuals who may have limited access to hygiene and personal care and may present with unmet self-care needs Standing, walking, and traveling for extended periods". This is substantive; we need to include it somewhere. Could be part of About the role or maybe a separate section like "Working Environment" but not allowed heading. Could incorporate into About the role as additional paragraph.
Thus About the role section could have two paragraphs: intro and working environment.
We must not include boilerplate like EEO etc. Not present.
Now output HTML.
Structure:
About the role
Do Work That Actually Changes Lives Every night, hundreds of New Yorkers sleep in the subway system. BRC’s Transit Homeless Outreach team meets them where they are—building trust and helping individuals transition into housing and stability. As an Outreach Specialist, you’ll engage directly with individuals experiencing chronic homelessness, providing hands-on support and guidance. This role is ideal for early-career professionals pursuing social work, public health, or human services.
This is a highly active, field-based role. You must be comfortable: Working in transit stations, public spaces, and outdoor environments in all weather; Engaging individuals in crisis or with complex behavioral health needs; Working closely with individuals who may have limited access to hygiene and personal care and may present with unmet self-care needs; Standing, walking, and traveling for extended periods.
Responsibilities
- Conduct compassionate, street-based outreach in transit locations
- Connect clients to housing, medical, mental health, and substance use services
- Complete brief assessments, provide escorts, and make referrals
- Document outreach activity and client interactions
- Work primarily at high-need areas, including end-of-line stations
- Collaborate with partner agencies and outreach teams
Requirements
- Bachelor’s degree or equivalent experience
- Valid driver’s license and willingness to travel across boroughs
- Basic computer skills
Qualifications
- Preferred Experience in outreach, social services, or behavioral health
- Interest in working with individuals experiencing homelessness, mental illness, or substance use
- Bilingual (Spanish, Polish, Russian, Chinese, or Korean)
- Internal candidates (e.g., Community Technicians with 6+ months experience) are encouraged to apply
Skills
- Strong communication, documentation, and interpersonal
for prose. We need to output only HTML fragment. Let's extract content. Intro paragraph: "Do Work That Actually Changes Lives Every night, hundreds of New Yorkers sleep in the subway system. BRC’s Transit Homeless Outreach team meets them where they are—building trust and helping individuals transition into housing and stability. As an Outreach Specialist, you’ll engage directly with individuals experiencing chronic homelessness, providing hands-on support and guidance. This role is ideal for early-career professionals pursuing social work, public health, or human services." We can put that under
About the role
with. Responsibilities: list from "What You’ll Do": - Conduct compassionate, street-based outreach in transit locations - Connect clients to housing, medical, mental health, and substance use services - Complete brief assessments, provide escorts, and make referrals - Document outreach activity and client interactions - Work primarily at high-need areas, including end-of-line stations - Collaborate with partner agencies and outreach teams We'll put under
Responsibilities
with- .
What You’ll Gain: list:
- Hands-on experience in outreach, assessment, and housing navigation within NYC’s homeless services system
- Training in harm reduction, trauma-informed care, and Housing First
- Supervision, mentorship, and clear internal growth pathways
- Tuition assistance and professional development support
- CPR/First Aid certification provided
That could be part of Benefits or maybe Qualifications? But it's more like what you gain (benefits). However we already have a Benefits section from "What We Offer". We could combine "What You’ll Gain" into Benefits or maybe into a separate section like "Benefits and Growth". But we have to follow allowed headings: Benefits, Pay, Schedule, etc. We could put "What You’ll Gain" under Benefits as part of benefits. But we also have separate "What We Offer" list.
Let's see "What We Offer":
- Medical benefits and paid sick time starting Day One
- 3+ weeks vacation, 12 holidays, plus personal time
- 403(b) with employer match
- Tuition assistance and career advancement opportunities
- A mission-driven team committed to staff wellbeing
That's benefits.
Thus we have two benefit-like lists: "What You’ll Gain" (training, experience, certification) and "What We Offer" (medical, vacation, retirement, tuition assistance, team). We could combine them under Benefits.
But we need to avoid duplication. There's some overlap: tuition assistance appears in both. We should keep both but maybe combine.
We could create Benefits section with combined list items from both.
Now Requirements/Qualifications/Skills: "Who We’re Looking For" includes:
- Bachelor’s degree or equivalent experience (qualification)
- Strong communication, documentation, and interpersonal skills (skill)
- Ability to build trust and work effectively in the field (skill)
- Valid driver’s license and willingness to travel across boroughs (requirement)
- Basic computer skills (skill)
- Preferred Experience in outreach, social services, or behavioral health (preferred qualification)
- Interest in working with individuals experiencing homelessness, mental illness, or substance use (preferred)
- Bilingual (Spanish, Polish, Russian, Chinese, or Korean) (preferred skill)
- Internal candidates (e.g., Community Technicians with 6+ months experience) are encouraged to apply. (note)
We could split into Requirements (mandatory) and Qualifications (education/experience) and Skills (abilities). But we have limited headings; we can decide to put all under Requirements or Qualifications.
Given the instruction: Prefer a few substantive sections over many thin ones. So we could combine Requirements, Qualifications, Skills into one section maybe "Requirements". But we have headings for each; we could include only those with substantive content.
We have substantive content for Requirements (Bachelor’s degree, driver's license, etc). For Qualifications maybe education? But we could treat Bachelor’s degree as qualification. For Skills we have communication, interpersonal, computer skills, bilingual, etc.
We could create three sections: Requirements, Qualifications, Skills. But that may be many thin sections. However each has substantive content.
Alternatively we could have one section "Requirements and Qualifications" but not allowed heading. We must use allowed headings exactly: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
Thus we can decide to include Requirements, Qualifications, Skills each with content.
Let's extract:
Requirements (mandatory): Bachelor’s degree or equivalent experience, Valid driver’s license and willingness to travel across boroughs, Basic computer skills.
Qualifications (maybe education/experience): Actually Bachelor’s degree is qualification; also Preferred Experience in outreach, social services, or behavioral health; Interest in working with individuals experiencing homelessness, mental illness, or substance use; Bilingual (Spanish, Polish, Russian, Chinese, or Korean); Internal candidates (e.g., Community Technicians with 6+ months experience) are encouraged to apply.
Skills: Strong communication, documentation, and interpersonal skills; Ability to build trust and work effectively in the field.
But we could also put communication etc under Skills.
Let's decide:
- Requirements: Bachelor’s degree or equivalent experience; Valid driver’s license and willingness to travel across boroughs; Basic computer skills.
- Qualifications: Preferred Experience in outreach, social services, or behavioral health; Interest in working with individuals experiencing homelessness, mental illness, or substance use; Bilingual (Spanish, Polish, Russian, Chinese, or Korean); Internal candidates (e.g., Community Technicians with 6+ months experience) are encouraged to apply.
- Skills: Strong communication, documentation, and interpersonal skills; Ability to build trust and work effectively in the field.
Now Benefits: combine "What You’ll Gain" and "What We Offer". Let's list items:
From What You’ll Gain:
- Hands-on experience in outreach, assessment, and housing navigation within NYC’s homeless services system
- Training in harm reduction, trauma-informed care, and Housing First
- Supervision, mentorship, and clear internal growth pathways
- Tuition assistance and professional development support
- CPR/First Aid certification provided
From What We Offer:
- Medical benefits and paid sick time starting Day One
- 3+ weeks vacation, 12 holidays, plus personal time
- 403(b) with employer match
- Tuition assistance and career advancement opportunities
- A mission-driven team committed to staff wellbeing
Note tuition assistance appears twice; we can keep one entry maybe combine: Tuition assistance and professional development support / career advancement opportunities. Could list both but avoid duplication? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep both mentions, even if similar. Could list both separate items.
Thus Benefits list will have 10 items.
Schedule: "Full-time, 37.5 hours/week Day, evening, and overnight shifts available". We'll put under
- Conduct compassionate, street-based outreach in transit locations
- Connect clients to housing, medical, mental health, and substance use services
- Complete brief assessments, provide escorts, and make referrals
- Document outreach activity and client interactions
- Work primarily at high-need areas, including end-of-line stations
- Collaborate with partner agencies and outreach teams
- Bachelor’s degree or equivalent experience
- Valid driver’s license and willingness to travel across boroughs
- Basic computer skills
- Preferred Experience in outreach, social services, or behavioral health
- Interest in working with individuals experiencing homelessness, mental illness, or substance use
- Bilingual (Spanish, Polish, Russian, Chinese, or Korean)
- Internal candidates (e.g., Community Technicians with 6+ months experience) are encouraged to apply
- Strong communication, documentation, and interpersonal
Schedule
with. Now About the role: we have intro paragraph. We also have Working Environment description: "This is a highly active, field-based role. You must be comfortable: Working in transit stations, public spaces, and outdoor environments in all weather Engaging individuals in crisis or with complex behavioral health needs Working closely with individuals who may have limited access to hygiene and personal care and may present with unmet self-care needs Standing, walking, and traveling for extended periods". This is substantive; we need to include it somewhere. Could be part of About the role or maybe a separate section like "Working Environment" but not allowed heading. Could incorporate into About the role as additional paragraph. Thus About the role section could have two paragraphs: intro and working environment. We must not include boilerplate like EEO etc. Not present. Now output HTML. Structure:
About the role
Do Work That Actually Changes Lives Every night, hundreds of New Yorkers sleep in the subway system. BRC’s Transit Homeless Outreach team meets them where they are—building trust and helping individuals transition into housing and stability. As an Outreach Specialist, you’ll engage directly with individuals experiencing chronic homelessness, providing hands-on support and guidance. This role is ideal for early-career professionals pursuing social work, public health, or human services.
This is a highly active, field-based role. You must be comfortable: Working in transit stations, public spaces, and outdoor environments in all weather; Engaging individuals in crisis or with complex behavioral health needs; Working closely with individuals who may have limited access to hygiene and personal care and may present with unmet self-care needs; Standing, walking, and traveling for extended periods.