Cytology Lab Technical Supervisor, Lab Services

Technical Supervisor, Laboratory Services provides leadership oversight to pre-analytical, specimen collection, specimen processing, and/or laboratory support areas. This role works alongside a team of experienced Cytotechnologists at UTMB’s Galveston, Clear Lake, and League City campuses, serving a diverse patient population across a large geographic region. As a teaching facility, the position involves interaction with residents, fellows, and professional staff, as well as participation in projects such as QA, statistical analysis, and educational presentations.

Responsibilities

• Recruit, hire, orient, train, supervise, evaluate, assess competency, coach, and discipline or terminate divisional employees.
• Supervise daily and technical operations, including quality management activities for the division.
• Oversee laboratory personnel performing routine and specialized technical procedures, including planning work, evaluating performance, and resolving procedural or technical problems.
• Develop, review, and revise policies and procedures in accordance with departmental, hospital, and regulatory standards.
• Coordinate review and revision of the Laboratory Test Directory.
• Ensure the laboratory division is staffed appropriately for efficient operation.
• Review and evaluate the accuracy of lab data and report patient results with required documentation.
• Work independently within established guidelines, apply problem-solving skills, and meet deadlines to address patient, provider, and system needs.
• Assist personnel with complex procedures, exercising independent judgment and responsibility.
• Oversee all Quality Management activities, including evaluating test results, quality control, equipment maintenance, proficiency testing, and corrective actions.
• Participate in establishing and implementing quality assurance and continuous process improvement programs, including quality monitors, incident reports, and corrective actions.
• Develop, evaluate, and implement new procedures, reagents, systems, and instruments for divisional use.
• Prepare financial reports and collaborate closely with division leadership.
• Maintain sufficient inventory of material supplies and equipment for daily duties.
• Ensure staff compliance with continuing education requirements and verify documentation for departmental records.
• Communicate pertinent information to staff, management, medical directors, and other divisions.
• Perform routine laboratory procedures/tests as needed.
• Instruct and train students.
• Cover different shifts if requested to guarantee patient care.
• Maintain compliance with regulatory accreditation standards.
• Adhere to internal controls, reporting structures, and all safety protocols in laboratory areas.

Requirements

• Bachelor’s degree in Clinical Laboratory Science or Basic Science with four (4) years of related experience in Cytology.
• Previous leadership experience.
• Must fulfill qualifications as a General Supervisor under the Clinical Laboratory Improvement Amendment (CLIA).
• Technologist-level certification from the American Society of Clinical Pathologist (ASCP), American Medical Technologists (AMT), or the American Board of Histocompatibility and Immunogenetics (ABHI), or equivalent certification.

Preferred Qualifications

• Specialty certification in Cytology issued by ASCP, AMT, or equivalent.
• Three years of experience as a certified cytologist.
• Regulation experience preferred.

Skills

• Strong organizational skills to manage multiple projects simultaneously.
• Strong diagnostic and problem-solving skills with the ability to provide multiple options for resolution.
• Competent use of personal computers and general office applications (Word, Excel, PowerPoint, Microsoft Outlook).
• Broad knowledge of Laboratory Services principles and practices.
• Knowledge of regulatory requirements per the College of American Pathologists.
• Ability to work independently with minimal supervision while delivering high-quality work.
• Ability to handle and safeguard confidential and sensitive information.
• Leadership and management skills to direct and guide others appropriately.
• Effective problem-solving skills.

Benefits

UTMB offers a supportive work environment with caring people, professional development opportunities, and great benefits. The Galveston campus is located just a few blocks from the beach.