Cyrill Westside Library Clerk

About the role

The Cyrill Westside Library Clerk, Grade 14 position is available starting September 1, 2026. The salary is $1,244 per month (includes some benefits) with hours of 25 per week, rotating weekly shifts.

Responsibilities

• Provides exceptional customer service to all age groups while assisting patrons with questions in person and over the phone.
• Affords assistance with all circulation duties, library card registration, patron account services, and collection maintenance.
• Evaluates returned materials for damage, missing pieces, and overall condition.
• Performs basic readers’ advisory, information, and computer assistance, material retrieval, and places hold requests.
• Assists with the use of photocopy machines, payment kiosks, and self-check machines.
• Assists in programs as needed.
• Communicates ideas and concerns to the supervisor.
• Contributes to branch meetings and branch workflow by making suggestions and sharing ideas.
• Regularly checks email, Intranet, and library website for new information.
• Remains aware of security and safety concerns and takes appropriate action as needed.
• Responsible for special branch projects as assigned.

Requirements

• Any combination of education and experience equivalent to graduation from high school and some clerical or public service experience.
• Must enjoy working with the public of all ages.
• Flexible, creative, organized, with good time management skills, attention to detail, and a strong work ethic.
• Comfortable and proficient using technology including experience with PCs, Internet, and Microsoft Office and mobile devices.
• Knowledgeable about the procedures, practices, and equipment of a public library.
• Knowledgeable about popular books, pop culture, and current events.
• Excellent written and verbal communication skills.

Qualifications

• None specified

Skills

• Knowledge of the procedures, practices, and equipment of a public library.
• Experience with PCs, Internet, and Microsoft Office.
• Knowledge of popular books, pop culture, and current events.
• Excellent interpersonal and customer service skills.
• Strong organizational and time management skills.
• Attention to detail.
• Positive attitude, cultural sensitivity, sense of humor, and ability to interface with people from all backgrounds and age groups.

Benefits

• Multi-factor authentication for network and program access.
• May be required to use personal device for MFA.

Pay

$1,244 per month (Includes some benefits)

Schedule

Week A: Sunday OFF; Monday 3pm-8pm; Tuesday OFF; Wednesday 3pm-8pm; Thursday 3pm-8pm; Friday 2pm-6pm; Saturday 11am–5 pm
Week B: Sunday 1:00pm – 5:00pm; Monday 3pm-8pm; Tuesday OFF; Wednesday 3pm-8pm; Thursday 3pm-8pm; Friday 2pm-6pm; Saturday OFF