Cybersecurity Program Manager

About Reserv

Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment.

What To Expect

• Assess, build, and manage complex initiatives with the VP of Security
• Manage multiple projects simultaneously, ensuring successful completion and executive-level communications
• Develop, manage, and oversee the most critical and complex vendor relationships to empower IT and Security, including the third-party vendor risk management program
• Manage and assist the DPO with privacy initiatives spanning multiple regulatory environments
• Manage, lead, and deliver confidence across multiple regulatory and industry audit programs (both for customer and external assurance)
• Identify gaps and suggest solutions to efficiently improve security throughout development processes
• Serve as a “voice of security” to the organization, ensuring the security mission is well-understood and appreciated
• Deliver customer confidence and trust initiatives, including operationalizing efficiency in the customer due diligence process
• Improve, prepare, and empower Security and Technology executives to lead critical committees
• Manage and lead all aspects of policy and standards development across the Security and IT organization
• Distill and develop executive reporting programs to fulfill OKRs, working with Director and VP-level leadership to understand goals that will translate to metrics and measures

Requirements

• Minimum of 7 years of experience directly working in a cybersecurity role
• Strong written and verbal communication skills
• Working understanding of NIST Cybersecurity Framework
• Technical proficiency with MacOS, Windows, Unix/Linux
• Demonstrated proficiency across multiple audit and regulatory frameworks
• Knowledge of current threat actors, TTPs, and MITRE ATT&CK framework
• Experience with cloud-based productivity platforms such as Google Workspace and/or Microsoft 365
• Experience performing risk assessments, drafting/maintaining cybersecurity policies and procedures, and constructing after-action reports with precise details
• Experience selecting vendors and managing relationships

Preferred Qualifications

• Bachelors degree in Cybersecurity, IT, or related field
• Deep understanding of regulated environments
• Technical proficiency with common cybersecurity tools such as those found in SIEM/SOAR, EDR, or other toolkits
• Security certifications such as those from ISC2 (i.e. CISSP)

Benefits

• Generous health-insurance package with nationwide coverage, vision, & dental
• 401(k) retirement plan with employer matching
• Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
• Generous family leave policy
• Work from anywhere to facilitate your work life balance