Cybersecurity Analyst I

OzarksGo, based in Fayetteville, Arkansas, is a telecommunications subsidiary of Ozarks Electric Cooperative, offering all-fiber gigabit internet and premium television and telephone services to Northwest Arkansas and Northeast Oklahoma.

Qualifications

• Associate's degree in computer information systems or a related technical field or equivalent work experience in systems administration, infrastructure management, or IT operations is preferred.
• Relevant industry certifications such as A+, Linux+, Security+, LPIC-1 are preferred.
• 1 year of experience working with IT infrastructure including Windows and Linux server environments, identity and access management, virtualization platforms, endpoint security solutions, and systems monitoring tools is required.
• Experience with Active Directory, Okta, CrowdStrike, and virtualization technologies is highly preferred.

Skills

• Ability to communicate technical information effectively both verbally and in writing to supervisors, peers, technical staff, and non-technical end users.
• Comfortable working in head-less user interfaces.
• Understanding of basic Linux architecture.
• Working knowledge of networking concepts and protocols including TCP/IP, VLANs, switching, and routing.
• Proficiency in scripting and automation using Python and Powershell.

Responsibilities

• Perform routine system and cybersecurity health checks and proactively report issues requiring escalation.
• Maintain accurate asset inventory and configuration records for assigned systems.
• Assist with hardware lifecycle activities, including server deployment, replacement, and decommissioning.
• Assist with identity and access management (IAM) solutions, including Single Sign-on (SSO), Multi-Factor Authentication (MFA), Active Directory, and lifecycle management processes.
• Support organizational security posture initiatives, including system hardening, policy enforcement, and IT operational governance.
• Assist with management of user accounts, permissions, group policies, and enterprise-wide access control systems.
• Configure and troubleshoot endpoint security platforms.
• Perform system patching and vulnerability remediation activities to ensure security compliance and operational integrity.
• Assist in maintaining Windows and Linux server environments, with primary responsibility for Ubuntu, RHEL, and Debian-based systems.
• Support and maintain virtualization infrastructure, automation, and scripting solutions.
• Assist in the implementation, maintenance, and optimization of monitoring, alerting, and visualization platforms.
• Develop and maintain technical documentation, standard operating procedures, and end-user or admin training materials related to IT systems and best practices.
• Collaborate with Agile development methodologies and participate in project management processes.
• Complete all required IT and Security training as assigned.
• Perform any other duties assigned to fulfill the objectives of the Cooperative.

External Relationships

• Interact with vendors to evaluate and order new equipment, report equipment malfunctions, resolve hardware and software issues, and stay updated on current technology.

Other Requirements

• Must have a valid driver's license without violations that would prohibit insurability.
• Work is performed in an office environment with higher and/or longer noise levels than average.
• Weekends, evening hours, overtime, and/or overnight travel may often be necessary.

Physical Requirements

• Occasional lifting, up to 50 pounds, required.
• Normal vision and hearing required.

Benefits

• Comprehensive benefits package including competitive wages.
• Fully paid medical and dental coverage for both you and your dependents.
• 401(k) plan with robust employer matching contributions.
• Paid time off and nine paid holidays.
• Paid parental leave.
• Disability benefits and life insurance.
• Tuition reimbursement.