Cybersecurity Analyst

Position Summary

• Formalize and deliver security product tuning requests to improve detection capabilities and overall efficiency.
• Develop and maintain incident response use incidents, knowledge base articles, and other relevant documentation.
• Coordinate basic forensics activities as needed.
• Conduct after action reviews on high impact and otherwise noteworthy incidents to identify process and human capital improvements.
• Aid in onboarding and mentoring new team members.
• Drive and Implement continuous improvement, open communication, and sharing of knowledge.
• Assist with creation, review, and upkeep of internal documentation.
• Facilitate reasonable out-of-hours communications such as company email and occasional SOC operations related phone calls to resolve escalated issues.
• Actively influence team collaboration, cross-training, and documentation.
• Act as a primary subject matter expert for one or more security products.
• Act as initial escalation point for complicated or sensitive work.
• Identify and resolve opportunities to automate repetitive tasks.
• Proactively propose improvements for how to reduce risk and potential future incidents.
• Maintain high-level of expertise with products in use and the ability to quickly familiarize with related technologies.

Requirements

• Bachelor's degree in related field and/or equivalent work experience.
• Certified in one or more "intermediate level" security certifications.
• 3+ years' experience performing similar duties.
• Ability to work all schedules in a 24/7 SOC Environment. Schedules are Sun-Wed and Wed-Sat with the following shifts: 7AM-5:30PM ET, 11AM-9:30PM ET, 9PM-7:30AM ET. Schedules are determined based on client demands at the completion of training.
• Ability to work in an operational/shift-based environment with flexible working hours to include evenings and weekends.
• Demonstrated experience with the security industry including an understanding of best practices, risk mitigation, and compliance frameworks.
• Able to function effectively in high stakes and high stress situations.
• Legally capable of working in the US or EU or APAC regions as designated.
• Passionate about cybersecurity and self-driven to continue to learn/develop relevant skillsets as well as maintain industry specific certifications.
• Ability to quickly find answers to questions referencing manuals and/or Internet resources.
• Fluent in English in both writing and speech (i.e. writing, reading, speaking, and understanding) possessing the ability to effectively communicate complex security concepts with end customers.

Benefits

• Flexible Paid Time Off
• 401k with a company match
• Medical, Dental and Vision Coverage
• Voluntary Short Term and Long Term Disability
• Employee Assistance Program with Mental Health Supplement
• Voluntary Basic, Accidental, and other ancillary life insurance
• Health Savings Account Contribution (with selection of a HDHP)
• 10 annual, paid holidays

Pay

$70,000 - 80,000