Cybercrime Analyst

About Netcraft

Netcraft is the global leader in cybercrime detection and disruption. We’re a trusted partner for three of the four largest companies in the world and many large governments. We've blocked over 225 million cyber-attacks to date, and we take down around 33% of the world's phishing attacks. Our purpose and passion are focused on just one thing: protecting the world from cybercrime. That passion shapes how we work, too. We’re proud of our talented team and the value each person brings, and we’ve built a workplace where people feel supported and inspired — from strong benefits and wellness programs to meaningful collaboration and team connection.

About the role

We're seeking a Cybercrime Analyst to join our Technical Operations team. Cybercrime Analysts have an opportunity to make a real difference in the world by identifying threats and acting to protect governments, banks, and consumers from online attacks. You'll be a key part of the incident response team, finding innovative ways to rapidly disrupt cyber-attacks against our clients. Full training is provided, so limited experience in this area is not a barrier. Based at our Lehi office three times a week (Tuesday, Wednesday, and Thursday in office, with flexibility on Monday and Friday), you’ll report directly to a Technical Operations Team Lead and work closely with colleagues across our global offices.

Responsibilities

• Cybercrime incident response – communicating analysis of cyber threats to relevant parties to mitigate attacks
• Classification of malicious websites, social media profiles, apps, emails, and phone numbers
• Providing clear and professional feedback to customers on incidents and classifications
• Sharing ideas on how to improve processes and workflows

Requirements

• Attention to detail, adaptability, and strong intellectual and commercial curiosity
• A positive and solution-focused approach
• Interest in the internet and cybercrime prevention
• Excellent communication skills with a high standard of written English
• Ability to engage with people in a warm, helpful, and professional way
• Self-motivation, ability to take initiative, and work as part of a team
• Aptitude for analysing and using technical information
• Competence in handling incoming phone calls
• Some experience in cybersecurity is useful but not essential (full training provided)
• A degree in a relevant area such as Cyber Security, Computer Science, or IT may be useful but isn't essential

Benefits

• Salary of $50,000 USD, reviewed annually
• 33 days of vacation, including national holidays (which can be worked if preferred)
• Generous enhanced family leave and pay
• Enhanced company sick pay from day one of employment, with additional support after six months’ service
• Equity Tracking Units, allowing you to share in Netcraft's long-term success (eligibility criteria apply)
• Hybrid and flexible working options
• 401(k) Safe Harbor Plan with employer match
• Comprehensive private health cover, including medical, dental, vision, and life insurance
• Meals, snacks, and drinks provided in the office
• Two paid Learning & Development days per year, plus access to learning resources such as Udemy and Coursera
• Two paid Volunteering Days per year to support causes that matter to you
• Spot reward bonus scheme recognizing outstanding contributions
• Employee Referral Bonus Scheme

Schedule

Standard working days are Monday to Friday, 9AM–6PM. Netcraft protects its customers 24/7, 365 days a year, so weekend shifts and non-standard hours may be required on occasion — this will be discussed at interview. The hybrid arrangement requires presence at the Lehi office on Tuesdays, Wednesdays, and Thursdays, with flexibility on Mondays and Fridays.