Cyber Security Liaison/Information Security Analyst - 304665

Job Title: Senior Information Security Analyst / Cybersecurity Liaison Job Summary: The Senior Information Security Analyst / Cybersecurity Liaison provides comprehensive technical support to government clients, ensuring the security, efficiency, and compliance of IT systems. This role is responsible for maintaining computer systems, printers, VoIP telephones, user accounts, and video telecommunication systems. Additional responsibilities include serving as an Information Systems Security Officer (ISSO) and Cybersecurity Liaison, managing IT asset inventory, and handling documentation submissions such as appointment letters and access requests. A strong customer service mindset, technical expertise, and experience in government inventory management and classified systems are essential for success in this role. Key Responsibilities: Provide first-level end-user technical support, ensuring timely issue resolutionInstall, configure, and troubleshoot various computer hardware and software componentsMaintain and support printers, VoIP telephones, and video telecommunication systems (VTC)Establish and maintain secure network connectivityManage IT asset inventory, ensuring accurate tracking and documentationAct as an ISSO and Cybersecurity Liaison, ensuring compliance with security policiesPrepare and submit required documentation, including appointment letters and access requestsConduct user training to enhance security awareness and best practicesMaintain excellent customer relations and uphold compliance with established security procedures Equipment/Systems Knowledge: Frequent use of computers, printers, and various software applicationsProficiency with Microsoft Office Suite, ticketing systems, and IT asset management softwareExperience managing secure network infrastructures in alignment with TEMPEST standards Competencies & Skills: Superior attention to detail and accuracyStrong analytical and problem-solving skillsExcellent listening and communication abilitiesTechnical proficiency in computer hardware, software, and networkingAbility to multi-task, prioritize, and work independently in a secure environment Work Environment & Physical Demands: Operates primarily in an office settingRoutinely uses standard office equipment such as computers, phones, and printersMay require lifting computer equipment, using ladders, walking large office buildings, and handling IT-related shipments Position Type & Work Schedule: Full-time, exempt positionStandard work hours: Monday through Friday, regular business hoursAdditional hours may be required to ensure program performance Travel Requirements: Primarily local travel for user support Security & Compliance Responsibilities: Manage and sustain secure network infrastructures per TEMPEST standardsPerform comprehensive risk assessments and vulnerability testing to ensure compliance with security protocolsDevelop and facilitate TEMPEST security training programs to educate personnel on secure handling of classified informationOversee the documentation and reporting of TEMPEST compliance for audits and regulatory inspections This role is ideal for a highly skilled cybersecurity professional who excels in IT security, compliance, and customer support within a government setting.